Chase Missing Order Confirmations
Every morning, WebRun opens Coupa, finds any PO that was sent more than 24 hours ago and still has no supplier acknowledgement, drafts a chaser email for each one, and pings you in Slack so you can review and send.
How can I automatically chase suppliers for missing order confirmations?
Every morning, WebRun opens Coupa, finds every purchase order sent more than 24 hours ago without a supplier acknowledgement, drafts a polite chaser email for each one, and pings you in Slack to review and send - so no order silently falls through without a confirmation.
- No PO goes unacknowledged past your deadline
- Chaser emails drafted and ready for one-click review
- Supplier response gaps visible in Slack every morning
Built for procurement managers · purchasing teams · operations teams · supply chain administrators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.coupa.comin a real browser with your saved login - no setup, no API keys. -
1
Coupa - find unacknowledged POs
coupa.com
WebRun opens Coupa to find unacknowledged POs. - Open Purchase Orders and filter by Status = Sent and Acknowledgement = None
- Capture the PO number, supplier contact email, items ordered, and the date the PO was transmitted
- Skip any PO sent less than 24 hours ago
Done when Every PO overdue for acknowledgement is listed with the supplier contact details.
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2
Gmail - draft a chaser per PO
gmail.com
WebRun opens Gmail to draft a chaser per PO. - Open a new draft addressed to the supplier contact for each unconfirmed PO
- Write a short, professional chaser referencing the PO number and the items ordered
- Save as draft - do not send
Done when A draft chaser email exists for every unconfirmed PO, ready for your review.
-
3
Slack - notify you of drafts ready to send
slack.com
WebRun opens Slack to notify you of drafts ready to send. - Post a list of unconfirmed POs with the supplier name, PO number, and how many hours since it was sent
- Include a link to the relevant Gmail draft for each one
Done when You have been notified with draft chaser links for every outstanding confirmation.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the chaser emails automatically?
Never - every chaser is saved as a Gmail draft and waits for you to review and click Send. Nothing goes to a supplier without your approval.
What if the supplier already confirmed but not in Coupa?
Check the Gmail thread before sending the draft. If confirmation arrived by email rather than through the portal, you can discard the draft and update Coupa manually.
Can I set a different deadline before chasing?
Yes - the 24-hour window is configurable. Set it to 48 hours or any timeframe that matches your supplier relationships.
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