All templates

Automated Plivo Delivery Failure Reporting

Every morning, WebRun opens the Plivo console, reads yesterday's message logs, groups every failed or undelivered message by error code, sender number, and destination country, appends the day's row to a Notion tracker, and posts a short summary to your Telegram operations channel.

Runs on WebRun · Strict Lockdown policy
Every day at 8:00 AM WebRunorchestrates each step
1 Plivo read yesterday's message logs
2 Notion log the failure pattern
3 Telegram post the daily summary
In short

How do I find out why my SMS messages are failing to deliver?

WebRun reviews your Plivo message logs every morning. It groups yesterday's failed and undelivered messages by error code, sending number, and destination country, appends the day's totals to a Notion tracker, and posts the failure rate and its main driver to your Telegram operations channel.

  • Delivery problems surface the next morning instead of at the next invoice
  • A bad sending number or blocked route is identified by name
  • Failure rate is trended daily rather than guessed at

Built for messaging operations teams · developers · growth teams · customer communications teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens console.plivo.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Plivo - read yesterday's message logs
    plivo.com
    WebRun in Plivo: read yesterday's message logs
    WebRun opens Plivo to read yesterday's message logs.
    • Sign in to the Plivo console and open the message logs for yesterday
    • Filter to messages whose final status is failed or undelivered
    • Group the results by error code, sending number, and destination country
    • Record the total sent, the total failed, and the resulting failure rate

    Done when Yesterday's failures are grouped by error code, number, and destination.

  3. 2
    Notion - log the failure pattern
    notion.so
    WebRun in Notion: log the failure pattern
    WebRun opens Notion to log the failure pattern.
    • Open your delivery tracker database in Notion
    • Append a row for yesterday with total sent, total failed, failure rate, and the top error code
    • Add a bullet under the row for any destination or sending number whose failure rate is worse than your threshold

    Done when Yesterday's row is in the Notion tracker with its top error code.

  4. 3
    Telegram - post the daily summary
    telegram.org
    WebRun in Telegram: post the daily summary
    WebRun opens Telegram to post the daily summary.
    • Post the daily summary to your operations channel
    • Lead with the failure rate and how it compares to the seven day average
    • Name the worst error code and the sending number or country behind it, and link the Notion tracker

    Done when The operations channel has yesterday's failure rate and its main driver.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
console.plivo.com
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
Delivery failure summary · Telegram
OutputWhat each run produces - Yesterday's message totals with the failure rate, the failures grouped by error code, sending number, and destination country, and the trend against the seven day average.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it resend the failed messages?

No. WebRun never sends a message from your Plivo account. It reads the logs, groups the failures, and reports them so a person decides what to retry.

Can it tell me which number is causing the problem?

Yes. Failures are grouped by sending number and destination country as well as error code, so a single bad number or blocked route shows up immediately.

What if yesterday was clean?

It posts a one-line all-clear with the volume sent, and still appends the zero row to Notion so the trend line stays continuous.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.