Automated Grooming No-Show Follow-Up
Every morning, WebRun opens MoeGo, finds the grooming appointments marked no-show from the day before, drafts a friendly rebooking note to each owner in Gmail, leaves every draft unsent for the front desk, and posts your team a Slack list of who missed so the chair gets filled again.
How do I follow up with grooming clients who no-showed?
Every morning, WebRun opens MoeGo, finds yesterday's grooming appointments marked no-show, and drafts a warm let's-get-you-rebooked note to each owner in Gmail. It keeps the tone kind, leaves the drafts unsent for the front desk, and posts your team a Slack list of who missed with repeat no-shows flagged, so a missed slot turns into a rebooking.
- Yesterday's no-shows surface every morning, not days later
- Each rebooking note is drafted and waiting for a quick review and send
- More missed appointments turn into rebookings instead of lost clients
Built for pet groomers · grooming salon owners · mobile groomers · front desk teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
go.moego.pet/sign_inin a real browser with your saved login - no setup, no API keys. -
1
MoeGo - find yesterday's no-shows
moego.pet
WebRun opens MoeGo to find yesterday's grooming no-shows. - Open MoeGo and review yesterday's appointment calendar
- Find appointments marked as no-show or missed
- Capture the pet, owner, the service booked, and the missed appointment time
Done when Every grooming no-show from the day before is listed with the owner and service booked.
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2
Gmail - draft rebooking notes
gmail.com
WebRun drafts a friendly rebooking note for each no-show and leaves it unsent. - Draft a warm, non-judgmental note to each owner saying you missed seeing their pet and would love to rebook
- Offer a couple of times to come back in and keep the tone kind, not scolding
- Save every message as a draft and leave it unsent for the front desk to review
Done when A rebooking note draft sits ready in Gmail for every no-show.
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3
Slack - report who missed
slack.com
WebRun posts yesterday's grooming no-shows to Slack. - Post your team a list of yesterday's no-shows with the pet, owner, and service missed
- Flag repeat no-shows so the front desk can decide whether to ask for a deposit next time
- Note that the rebooking drafts are waiting in Gmail for review
Done when Your front desk has yesterday's no-show list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it message owners on its own?
No. WebRun only drafts each rebooking note in Gmail and leaves it unsent. Your front desk reads every message and clicks send, so no owner is contacted without a person approving the tone first.
How does it know who no-showed?
It reads yesterday's appointment calendar in MoeGo and picks up the appointments marked no-show or missed, pulling each pet, owner, and the service that was booked into the follow-up list.
Will it charge a no-show fee?
No. WebRun never takes payment or applies a fee. It drafts a kind rebooking note and flags repeat no-shows so your team can decide whether to ask for a deposit, but any charge stays a human decision in MoeGo.
Related templates
Put this on autopilot.
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