Automated Paystack Dispute Deadline Tracking
Every morning, WebRun opens Paystack, lists every open dispute with its amount, customer, and response deadline, checks which ones still have no evidence uploaded, drafts a text through Twilio for the owner of the soonest deadline, and posts the full queue to Telegram.
How do I make sure I respond to every payment dispute before its deadline?
WebRun opens Paystack every morning and lists every dispute still awaiting your response, ranked by how soon the deadline falls. It flags the ones with no evidence attached, drafts a Twilio text to the owner for your approval, and posts the full queue with the amount at risk to Telegram.
- No dispute expires unanswered by default
- The soonest deadline is on top of the list every morning
- Missing evidence is named before the response window closes
Built for ecommerce finance teams · African online merchants · payment operations · support leads
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
dashboard.paystack.comin a real browser with your saved login - no setup, no API keys. -
1
Paystack - rank disputes by deadline
paystack.com
WebRun opens Paystack to rank disputes by deadline. - Open the Paystack dashboard and filter disputes to those still awaiting your response
- For each one capture the customer, the disputed amount, the linked transaction reference, and the response deadline
- Note which disputes have no evidence attached yet and how many hours remain before the deadline
Done when Every open dispute is listed with its amount, its deadline, and whether evidence is missing.
-
2
Twilio - draft an alert to the owner
twilio.com
WebRun opens Twilio to draft an alert to the owner. - Draft a short SMS naming the dispute reference, the amount, and the hours left to respond
- Queue it for the finance or support owner on your escalation list
- Leave the message unsent for your approval. WebRun never texts the disputing customer
Done when A text about the soonest deadline is drafted and waiting for your approval.
-
3
Telegram - post the dispute queue
telegram.org
WebRun opens Telegram to post the dispute queue. - Post the full dispute queue sorted by soonest deadline first
- Show the amount at risk, the customer, and the evidence still missing on each line
- Total the money at risk this week so the biggest exposure is obvious
Done when Your Telegram channel holds today's dispute queue with the total amount at risk.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it respond to a dispute or upload evidence for me?
No. WebRun only reads the dispute and reports what is missing. Accepting a dispute, uploading evidence, and issuing any refund all stay manual, and the Twilio alert is drafted for your approval before it sends.
How does it decide what is urgent?
It sorts by the response deadline Paystack shows on each dispute, soonest first, and marks any dispute with no evidence attached, since those are the ones lost by default.
Does it contact the customer who raised the dispute?
Never. The only message it drafts is an internal SMS to your own finance or support owner, and the Telegram post goes to your private channel.
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