Automated PayPal Dispute Deadline Alerts
Every morning, WebRun signs into PayPal, opens the Resolution Center, lists every open dispute and claim with its amount, reason and response due date, works out how many days are left on each, posts a deadline-ranked queue to your Microsoft Teams finance channel, and opens a Trello card for every case that needs evidence gathered.
How do I track PayPal dispute response deadlines?
WebRun checks the PayPal Resolution Center every morning, lists open disputes and claims with the amount and the date a response is due, and works out how long is left. It posts the queue to Microsoft Teams and opens a Trello card per case, so no dispute closes by default.
- No case is lost to a missed response deadline
- Every dispute has evidence gathered before the due date
- The team sees the total value in dispute every morning
Built for ecommerce sellers · finance teams · customer service managers · marketplace merchants
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.paypal.com/signinin a real browser with your saved login - no setup, no API keys. -
1
PayPal - read open disputes and claims
paypal.com
WebRun opens PayPal to read open disputes and claims. - Sign into PayPal and open the Resolution Center
- List every open dispute, claim and chargeback with its case number, buyer, amount and reason
- Capture the response due date on each case and calculate days remaining
- Note which cases have already had evidence uploaded and which are untouched
- Read only. Never respond to a case, issue a refund or accept a claim
Done when Every open case is listed with its amount, reason and days remaining.
-
2
Microsoft Teams - post the deadline queue
microsoft.com
WebRun opens Microsoft Teams to post the deadline queue. - Post the case queue to your finance channel with the tightest deadline first
- Show case number, buyer, amount, reason and days remaining on each line
- Highlight anything due within 48 hours at the top of the message
- Total the value currently in dispute so the exposure is visible
Done when The finance channel has today's dispute queue ranked by deadline.
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3
Trello - open a card per case
trello.com
WebRun opens Trello to open a card per case. - Open a card on your disputes board for each case that still needs evidence
- Set the card due date to the day before the PayPal response deadline
- List the evidence to gather in the checklist: order record, tracking, delivery proof, buyer messages
- Update the existing card instead of creating a duplicate, and archive cards for closed cases
Done when Every open case has one dated Trello card with an evidence checklist.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it respond to disputes or issue refunds?
No. WebRun never responds to a case, uploads evidence, accepts a claim or moves money. It reads the Resolution Center and puts the deadline in front of a person who decides.
Does it message the buyer who opened the dispute?
No. Everything it writes goes to your internal Teams channel and your Trello board. WebRun never sends a message to a buyer or replies inside a PayPal case.
What happens when a case is resolved?
It drops off the queue on the next run and its Trello card is archived, so the board only ever shows cases that still need work.
Related templates
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