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Automated Ooma Weekly Call Activity Reports

Every Monday, WebRun opens Ooma Office, reads last week's call logs, groups the volume by extension, ring group, and hour of day, writes the report into Notion alongside previous weeks, and posts your office channel a short Teams summary of who carried the calls and when the phones ran hot.

Runs on WebRun · Strict Lockdown policy
Every Monday at 8:00 AM WebRunorchestrates each step
1 Ooma read last week's call logs
2 Notion build the weekly call report
3 Microsoft Teams post the headline numbers
In short

How do I get a weekly report of call volume by extension?

WebRun reports your phone activity every Monday. It reads a week of Ooma Office call logs, groups volume by extension, ring group, and hour of day into a Notion report, then posts a Teams summary of who carried the calls and when the phones ran hot, so cover is set from real numbers.

  • Cover and staffing get set from a week of real call data
  • The busiest hours are named every Monday morning
  • Voicemail share is tracked week on week per ring group

Built for office managers · small business owners · reception teams · service desks

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens office.ooma.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Ooma - read last week's call logs
    ooma.com
    WebRun in Ooma: read last week's call logs
    WebRun opens Ooma to read last week's call logs.
    • Sign in to Ooma Office and open the call logs for the last seven days
    • Capture each call with its extension, ring group, direction, duration, and time of day
    • Note which calls ended in voicemail and which were answered live

    Done when Every call from the last seven days has been captured with its extension and outcome.

  3. 2
    Notion - build the weekly call report
    notion.so
    WebRun in Notion: build the weekly call report
    WebRun opens Notion to build the weekly call report.
    • Add this week's page to your call activity database in Notion
    • Break the totals down by extension, by ring group, and by hour of day
    • Show inbound answered, inbound to voicemail, and outbound side by side, with the change against the previous week

    Done when The weekly report is written with per extension totals and the week on week change.

  4. 3
    Microsoft Teams - post the headline numbers
    microsoft.com
    WebRun in Microsoft Teams: post the headline numbers
    WebRun opens Microsoft Teams to post the headline numbers.
    • Post the office channel a short summary: total calls, the busiest hours, and the share that went to voicemail
    • Name the three extensions that handled the most calls and any ring group where voicemail was above your normal
    • Link the full Notion report for anyone who wants the detail behind the numbers

    Done when The office channel has last week's call numbers and the busiest hours.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
office.ooma.com
ScheduleRuns automatically on this cadence
Every Monday at 8:00 AM
DeliveryHow each run's result reaches you
Weekly call report · Microsoft Teams
OutputWhat each run produces - A weekly call report: volume by extension and ring group, busiest hours, voicemail share, and the change on last week.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Does it listen to or store call recordings?

No. WebRun reads the call log metadata only: extension, ring group, direction, duration, and time. Recordings and voicemail audio are never opened, downloaded, or shared.

Will it change how calls are routed?

No. WebRun reports what happened and never edits a ring group, an extension, or a routing rule. Any change to how calls are answered stays with your office manager.

Can it show hourly patterns, not just totals?

Yes. Every call carries its time of day, so the report breaks volume down by hour and names the windows where the phones ran hottest last week.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.