Automated OneSpan Sign Packet Status Tracking
Every hour, WebRun opens OneSpan Sign, checks each active signing packet's status against its last known state, posts a Telegram update to the operations channel whenever a packet is viewed, signed, or completed, and drafts a Twilio text reminder for any signer who has not opened the packet after two days.
How do I track OneSpan Sign packet progress without checking the dashboard constantly?
WebRun checks your active OneSpan Sign packets every hour, posts a Telegram update whenever one is viewed, signed, or completed, and drafts a Twilio text reminder for any signer who hasn't opened it after two days. Nothing texts a signer automatically, a human sends it, so operations teams see real-time progress without watching the dashboard.
- Signing progress is visible in Telegram within the hour, not at day's end
- Stalled signers get a ready reminder instead of being forgotten
- Completed packets are clearly separated from ones still open
Built for Financial services operations · banking and lending teams · compliance teams · insurance operations
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
onespan.comin a real browser with your saved login - no setup, no API keys. -
1
OneSpan Sign - check every packet's status
onespan.com
WebRun opens OneSpan Sign to check every packet's status. - Open OneSpan Sign and list active signing packets
- Compare each packet's current status against the last check
- Flag packets unopened for more than two days
Done when Every packet's status change since the last check is captured.
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2
Telegram - post progress updates
telegram.org
WebRun opens Telegram to post progress updates. - Post an update to the operations channel for each status change
- Name the packet, the signer, and the new status
- Group completed packets separately from ones still in progress
Done when Every status change this hour has been posted to Telegram.
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3
Twilio - draft a stall reminder
twilio.com
WebRun opens Twilio to draft a stall reminder. - Draft a short reminder text for each signer stalled past two days
- Reference the packet name and what's still needed
- Queue every draft for review. WebRun never sends the text itself
Done when Every stalled signer has a drafted reminder waiting for approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text the signer without anyone reviewing it?
No. WebRun only drafts the reminder text in Twilio. A human reviews and sends it, nothing goes to the signer automatically.
Does it send the signing packet itself?
No. It only tracks the status of packets already sent through OneSpan Sign. Creating and sending the original packet is done by your team.
How current are the Telegram updates?
WebRun checks OneSpan Sign every hour, so status changes such as viewed, signed, or completed appear in Telegram within about an hour of happening.
Related templates
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