Automated Nextiva Voicemail Digest and Callbacks
Every morning, WebRun opens Nextiva, transcribes every voicemail left the day before, saves the transcripts to Google Drive, and drafts a short callback text through Twilio for anything flagged urgent, leaving it unsent for a human to review before it goes to the caller.
How do I get a daily digest of my Nextiva voicemails?
WebRun transcribes every Nextiva voicemail from the day before, saves the transcripts to a Google Drive digest, and drafts a callback text through Twilio for anything flagged urgent, left unsent for a human to approve, so urgent voicemails get a fast, reviewed response and every voicemail is captured in one log.
- Every voicemail is transcribed the same morning it arrives
- Urgent voicemails get a reviewed callback draft, not silence
- A full transcript log is kept without manual export
Built for small business owners · customer support · sales teams · office managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
nextiva.comin a real browser with your saved login - no setup, no API keys. -
1
Nextiva - transcribe yesterday's voicemails
nextiva.com
WebRun opens Nextiva to transcribe yesterday's voicemails. - Open Nextiva and list voicemails left in the last 24 hours
- Transcribe each one and note the caller number
- Flag any voicemail mentioning words like urgent or today
Done when Every voicemail from yesterday is transcribed and screened for urgency.
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2
Google Drive - save the transcript digest
drive.google.com
WebRun opens Google Drive to save the transcript digest. - Open the shared voicemail log in Google Drive
- Add yesterday's transcripts as new rows
- Mark which ones were flagged urgent
Done when Yesterday's voicemail transcripts are saved to the shared log.
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3
Twilio - draft callback texts for urgent voicemails
twilio.com
WebRun opens Twilio to draft callback texts for urgent voicemails. - Draft a short callback text for each voicemail flagged urgent
- Leave the draft unsent for a human to review and approve
- Reference the voicemail content in the draft
Done when An unsent callback draft exists for every urgent voicemail.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will the callback text send without me?
No. WebRun only drafts it through Twilio for voicemails flagged urgent. A human has to review and send it before the caller receives anything.
How does WebRun decide a voicemail is urgent?
By scanning the transcript for language suggesting time pressure, such as mentions of today or urgent, so only genuinely pressing voicemails get a draft.
What happens to voicemails that are not urgent?
They are still transcribed and logged to the Drive digest, they simply do not get a callback draft, so nothing is lost even without a draft.
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