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Automated New Relic Alert Coverage Audits

Every night, WebRun opens New Relic, lists the reporting entities and applications, checks each against your alert policies and conditions, opens a Trello card for every service with no coverage or no notification destination, and sends the blind spot list to WhatsApp.

Runs on WebRun · Strict Lockdown policy
Every night at 11:00 PM WebRunorchestrates each step
1 New Relic audit alert coverage
2 Trello open a card per gap
3 WhatsApp message the blind spots
In short

How do I find services in New Relic with no alert coverage?

WebRun audits New Relic every night, listing your reporting entities and applications and matching each against your alert policies and conditions. It opens a Trello card for every service with no coverage or a dead notification route and messages the blind spot list to WhatsApp, so gaps close before a silent outage.

  • Uncovered services are found before an outage finds them
  • Dead notification routes are caught alongside missing conditions
  • Every gap lands as one tracked Trello card, not a duplicate pile

Built for platform leads · SRE teams · DevOps engineers · engineering managers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens one.newrelic.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    New Relic - audit alert coverage
    newrelic.com
    WebRun in New Relic: audit alert coverage
    WebRun opens New Relic to audit alert coverage.
    • Open New Relic and list the reporting entities and APM applications
    • Open the alert policies and read the conditions attached to each
    • Match every entity to the conditions covering it and mark the ones with none
    • Check that each policy has a workflow and a live notification destination behind it
    • Note anything covered by a condition whose notification route goes nowhere

    Done when Every entity is marked as covered, uncovered, or covered with no notification route.

  3. 2
    Trello - open a card per gap
    trello.com
    WebRun in Trello: open a card per gap
    WebRun opens Trello to open a card per gap.
    • Open a card on the platform board for each service with no alert coverage
    • Title it with the service name and whether the gap is a missing condition or a dead route
    • Attach the entity type and the owning team so the card lands with someone
    • Skip services that already have an open card so the board does not fill with duplicates

    Done when Every coverage gap has one open Trello card.

  4. 3
    WhatsApp - message the blind spots
    whatsapp.com
    WebRun in WhatsApp: message the blind spots
    WebRun opens WhatsApp to message the blind spots.
    • Send the platform lead a short list of tonight's uncovered services
    • Lead with anything newly uncovered since last night
    • Include the count of services still uncovered so the trend is obvious

    Done when The platform lead has tonight's blind spot list on WhatsApp.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
one.newrelic.com
ScheduleRuns automatically on this cadence
Every night at 11:00 PM
DeliveryHow each run's result reaches you
Coverage gaps · WhatsApp
OutputWhat each run produces - A nightly list of services and hosts with no alert condition or no working notification route, each with a Trello card.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it create or change alert conditions on its own?

No. WebRun only reads New Relic. It never creates a policy, edits a condition, or silences anything. The fix is proposed as an internal Trello card and a WhatsApp note, and a human makes the change.

How is this different from an incident digest?

An incident digest needs an alert to fire first. This audit looks for the services where no alert could fire at all, because no condition is attached or the notification route is dead.

Will it flood the board with duplicate cards?

No. It checks for an existing open card before creating one, so a long standing gap keeps a single card and only genuinely new gaps add to the board.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.