Automated Nationwide Stale Claim Alerts
Every morning, WebRun opens your Nationwide account, checks every open claim for the date of its last update, saves the latest claim notes to Google Drive, and posts a chase list to Slack for any claim with no movement in 5 days.
How do I catch Nationwide claims that have gone quiet?
WebRun checks every open Nationwide claim each morning for the date of its last update, saving the latest notes to Google Drive. Any claim with no movement in 5 days or more lands on a Slack chase list, so a stalled claim gets a follow up call instead of quietly sitting untouched for weeks.
- Stale claims get flagged after 5 days instead of sitting unnoticed
- Every open claim has a saved note outside the Nationwide portal
- The team gets one chase list instead of checking each claim by hand
Built for Small business owners · fleet operators · property managers · office managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.nationwide.comin a real browser with your saved login - no setup, no API keys. -
1
Nationwide - check open claims for updates
nationwide.com
WebRun opens Nationwide to check open claims for updates. - Open the claims section of the account
- Check the date of the last update for every open claim
- Flag any claim with no update in 5 days or more
Done when Every open claim's last update date has been checked.
-
2
Google Drive - save the latest claim notes
drive.google.com
WebRun opens Google Drive to save the latest claim notes. - Save the latest notes or status for each open claim
- File it in the claims folder for that policy
- Replace the previous version so the folder stays current
Done when Every open claim has an up to date note saved.
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3
Slack - post the chase list
slack.com
WebRun opens Slack to post the chase list. - Post the chase list of claims with no update in 5 days or more
- Include the claim number and the days since the last update
- Stay quiet on days with nothing stale to report
Done when The team has today's chase list for stale claims.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it follow up with Nationwide on our behalf?
No. WebRun only reads claim status and flags what's gone quiet. Calling or messaging the adjuster stays your team's action.
What counts as stale?
A claim with no status change or note added for 5 days or more. You can adjust that window to match how active your claims usually are.
Where are the claim notes saved?
In a claims folder in your own Google Drive, one file per claim, so you have a record outside the Nationwide portal.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.