Automated Prism.fm Show Cancellation and Hold Alerts
Every few minutes, WebRun checks Prism.fm for shows that have changed to a hold, cancellation, or postponement status since the last check, logs each exception in a Google Sheet with a timestamp, and immediately sends a Telegram alert to your operations team with the show name, original date, and next-step prompts.
How do I get instant alerts when a show is cancelled or put on hold in Prism.fm?
WebRun checks Prism.fm every few minutes for shows that have moved to a hold, cancellation, or postponement status, logs each exception with a timestamp in Google Sheets, and immediately sends a Telegram alert to your internal operations team with the artist, date, and next-step context. The alert reaches your team within minutes of the change.
- Operations team is alerted to show exceptions within minutes, not hours
- Every status change is logged with a timestamp in Google Sheets for audit
- No external contact receives any notification automatically
Built for venue operations managers · talent buyers · concert promoters · live event operations teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
prism.fmin a real browser with your saved login - no setup, no API keys. -
1
Prism.fm - detect show status changes to hold or cancellation
prism.fm
WebRun opens Prism.fm to detect show status changes to hold or cancellation. - Open Prism.fm and check the event list for any show whose status changed since the last run
- Flag shows newly moved to Hold, Cancelled, or Postponed
- Capture the artist name, original show date, venue room, and the new status
Done when Every new status exception is identified with its full show context.
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2
Google Sheets - log exception with timestamp
google.com
WebRun opens Google Sheets to log exception with timestamp. - Open the exceptions log sheet and add a row for each new status change
- Record the artist, show date, old status, new status, and detection timestamp
Done when The exceptions log is updated with every new status change and its timestamp.
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3
Telegram - send instant alert to operations team
telegram.org
WebRun opens Telegram to send instant alert to operations team. - Send an instant message to the operations team Telegram group with the exception details
- Include the artist name, original date, room, new status, and a prompt for the next step
- Post the alert automatically since this is an internal operations channel, not an external contact
Done when The operations team has a Telegram alert for every show status exception within minutes of it happening.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it notify artists or the public about a cancellation?
No. Alerts go only to your internal Telegram operations group. No external contact, artist, or fan is notified automatically.
What status changes trigger an alert?
Hold, Cancelled, and Postponed by default. You can configure which status transitions trigger an alert to match your workflow.
How quickly does the alert arrive?
WebRun checks Prism.fm every few minutes, so your team receives the Telegram alert within minutes of the status change.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.