Automated Prism.fm Hold Confirmation Reminders
Every morning, WebRun opens Prism.fm and scans all active holds for those sitting without a status update for more than seven days, logs each aging hold in Google Sheets with its age and the responsible buyer, and posts a Slack reminder to the talent buyer to confirm or release each hold so dates are not tied up unnecessarily.
How do I automatically remind talent buyers to confirm or release aging holds in Prism.fm?
Every morning WebRun scans Prism.fm for holds that have been open more than seven days without a status update, logs each one in Google Sheets with the artist, date, and responsible buyer, and posts a Slack reminder to the relevant talent buyer to confirm or release. Only internal team members are notified, never the artist or agent.
- Aging holds get a buyer reminder every morning before dates are lost to competitors
- The hold-tracking sheet is always current without manual updates
- No artist or agent is contacted automatically about a hold
Built for talent buyers · venue booking managers · concert promoters · live event booking teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
prism.fmin a real browser with your saved login - no setup, no API keys. -
1
Prism.fm - find holds older than seven days without an update
WebRun opens Prism.fm to find holds older than seven days without an update. - Open Prism.fm and filter the pipeline to active Hold status events
- Identify holds whose last status update was more than seven days ago
- Capture the artist name, hold date, room, and the talent buyer responsible for each
Done when Every aging hold is listed with its age and the assigned buyer.
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2
Google Sheets - log aging holds with age and buyer
WebRun opens Google Sheets to log aging holds with age and buyer. - Open the hold-tracking sheet and log each aging hold with the artist, date, room, days on hold, and the responsible buyer
- Update the status for any hold that moved since yesterday
Done when The hold-tracking sheet is current with all aging holds and their buyer assignments.
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3
Slack - remind the talent buyer to confirm or release
WebRun opens Slack to remind the talent buyer to confirm or release. - Post a Slack message to the booking channel tagging the responsible talent buyer for each aging hold
- Include the artist name, hold date, and how many days the hold has been open
- Prompt the buyer to either confirm the date or release the hold
Done when Every talent buyer with an aging hold has received a Slack reminder to act on it today.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it notify the artist or agent that a hold is aging?
No. The reminder goes only to the internal talent buyer in Slack. No external artist, agent, or manager is contacted.
How many days old does a hold need to be before it triggers a reminder?
Seven days by default. You can adjust the threshold to match your booking cycle.
What if the buyer already confirmed or released the hold overnight?
It reads the live hold status in Prism.fm each morning, so any hold that moved to Confirmed or was released is automatically skipped.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.