Draft personalised donation acknowledgment letters for every gift
When a new donation is recorded in Blackbaud Altru, WebRun reads the gift details, drafts a warm personalised acknowledgment letter in Gmail, and notifies the development team in Slack so a real person can review and send it the same day.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically draft donation acknowledgment letters for every gift?
When a donation is recorded in Blackbaud Altru, WebRun reads the gift details, drafts a personalised acknowledgment letter in Gmail using the donor's name, gift amount, and fund designation, and notifies the development team in Slack. Major gifts are flagged for director review. No letter is sent until a team member approves it.
- Every donor receives a personalised acknowledgment drafted within minutes of their gift being recorded
- Staff review polished drafts instead of writing each letter from scratch
- Major gifts are automatically flagged so no high-value donor gets a generic thank-you
Built for museum development teams · cultural organization fundraisers · donor relations officers · nonprofit gift processing staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.blackbaud.comin a real browser with your saved login - no setup, no API keys. -
1
Blackbaud Altru - read the new gift details
blackbaud.com How to Automate Blackbaud Altru
WebRun opens Blackbaud Altru to read the new gift details. - Open Altru and navigate to Fundraising to find gifts recorded today
- Read the donor's name, gift amount, fund designation, and any tribute or dedication notes
- Check the constituent record for the donor's relationship tier and giving history
- Flag major gifts (above the threshold you set) for personalised board-level acknowledgment
Done when Each new gift is read with full donor details and giving context from Altru.
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2
Gmail - draft the acknowledgment letter
gmail.com How to Automate Gmail
WebRun opens Gmail to draft the acknowledgment letter. - Draft an acknowledgment letter using the donor's name, gift amount, and fund designation
- For tribute gifts, include the honoree's name as specified in Altru
- For major gifts, use the elevated template that includes a personal note from the director
- Save every draft unsent so the development team can personalise and approve before sending
- Never send any acknowledgment automatically without a human reviewing it first
Done when A personalised acknowledgment letter draft is saved in Gmail for every new gift.
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3
Slack - notify the development team
slack.com How to Automate Slack
WebRun opens Slack to notify the development team. - Post a summary to the development channel listing the new gifts and their acknowledgment status
- Flag any major gift draft so the director knows to review it personally
- Include a direct link to the donor's Altru constituent record
Done when The development team has a Slack notification with every new gift and its draft status.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send an acknowledgment to a donor without my team approving it first?
No. Every acknowledgment is saved as a Gmail draft only. Your development team reads and approves each one before it reaches the donor. WebRun never sends donor-facing emails on its own.
How does it handle tribute gifts and memorial donations?
It reads the tribute and dedication fields from the Altru gift record and includes the honoree's name in the draft letter automatically, so your team does not have to look up that information separately.
What counts as a major gift that gets flagged for personal attention?
You set the major gift threshold during setup. Any gift at or above that amount gets the elevated template and a Slack flag so the director knows to add a personal note before sending.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.