Automated Mews Front Desk Daily Digest
Every morning, WebRun opens Mews, pulls today's arrivals, departures, and any guest notes or special requests, posts a front desk summary to Microsoft Teams, and creates a Trello card for anything housekeeping needs to prioritize before check-in.
How do I get a daily arrivals summary from Mews?
WebRun opens Mews every morning and pulls today's arrivals, departures, and any special requests. It posts a front desk summary to Microsoft Teams so the whole shift starts with the same picture, and creates a Trello card for any room housekeeping needs to prioritize, so early check-ins and VIP requests never get missed.
- The whole shift starts with the same arrivals picture every morning
- Special requests get a Trello card instead of a sticky note
- Housekeeping knows which rooms to prioritize before check-in
Built for hotels · boutique properties · front desk teams · hospitality operations managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.mews.comin a real browser with your saved login - no setup, no API keys. -
1
Mews - pull today's arrivals and requests
mews.com
WebRun opens Mews to pull today's arrivals and requests. - Open Mews and review today's arrivals, departures, and reservation notes
- Capture any special request, such as early check-in or a specific room
- Count total arrivals and departures for the day
Done when Every arrival, departure, and special request for today is listed.
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2
Microsoft Teams - post the front desk summary
microsoft.com
WebRun opens Microsoft Teams to post the front desk summary. - Post the day's arrival and departure counts to the front desk channel
- List each special request with the guest name and room
- Note any VIP or repeat guest flagged in Mews
Done when The front desk channel has today's summary.
-
3
Trello - create housekeeping priority cards
trello.com
WebRun opens Trello to create housekeeping priority cards. - Create a card on the housekeeping board for each room needing early turnover
- Add the special request and target ready time
- Place it at the top of the Today list
Done when Every priority room has an open Trello card.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it check guests in or change a reservation?
No. WebRun only reads today's reservation data from Mews and reports it. Checking guests in, moving rooms, or editing a booking stays with the front desk.
Does it message guests directly?
No. Both the Teams summary and the Trello cards are internal only. WebRun never emails or texts a guest.
What counts as a priority room?
Any room with a special request, such as early check-in or a specific setup, gets its own Trello card so housekeeping can prioritize it.
Related templates
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