Answer every dispute before its deadline
Every morning, WebRun signs in to Mercado Pago, lists the open claims and chargebacks, reads each one's response deadline, amount and the evidence it asks for, drafts the reply in Gmail with what you already have, and books the deadline in Google Calendar so no case is lost by default.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I make sure every payment dispute gets answered before its deadline?
WebRun opens Mercado Pago every morning, lists the open claims and chargebacks, and reads each one's response deadline, amount and required evidence. It drafts the reply in Gmail, books the deadline in Google Calendar, and leaves submitting the response entirely to you.
- No dispute is lost simply because nobody answered in time
- The response is drafted before anyone opens the case
- Every submission and refund decision stays with a human
Built for online sellers · marketplace merchants · finance teams · ecommerce operations
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.mercadopago.comin a real browser with your saved login - no setup, no API keys. -
1
Mercado Pago - list open disputes and deadlines
mercadopago.com
WebRun opens Mercado Pago to list open disputes and deadlines. - Sign in to Mercado Pago and open the claims and chargebacks section
- For each open case, read the buyer, the payment, the amount, the reason given, and the date the response is due
- Note exactly which evidence the case asks for and what is already attached
- Read only. Never submit a response, accept a claim, or issue a refund
Done when Every open dispute is listed with its deadline and the evidence still missing.
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2
Gmail - draft the evidence reply
gmail.com How to Automate Gmail
WebRun opens Gmail to draft the evidence reply. - Draft one internal email per dispute, ordered by the closest deadline first
- Summarise the case, the amount at stake, the buyer's stated reason, and the evidence the case needs
- Leave every draft unsent in Gmail. A person reviews the case and submits the response inside Mercado Pago
Done when Every open dispute has a drafted response summary waiting for review.
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3
Google Calendar - book the response deadline
calendar.google.com How to Automate Google Calendar
WebRun opens Google Calendar to book the response deadline. - Create a calendar hold on each dispute's response deadline, titled with the case and the amount
- Add a second hold two days earlier so evidence can be gathered in time
- Remove holds for cases that have since been resolved or closed
Done when Every response deadline sits on the calendar with a warning hold before it.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it submit the dispute response for me?
No. WebRun drafts the response summary in Gmail and leaves it unsent. A person reviews the evidence and submits it inside Mercado Pago, because a submitted response cannot be taken back.
Can it refund a buyer or accept a claim?
No. WebRun never issues a refund, accepts a claim, or moves money. It reads the case details, drafts the reply, and books the deadline, and every financial action stays with you.
How does it decide the order of the queue?
By deadline. The dispute due soonest sits at the top, with the amount at stake shown next to it, so the cases most likely to be lost by default get attention first.
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