Automated Marqeta Decline Spike Alerts
Every hour, WebRun opens Marqeta, checks the authorization and decline rate for your card program against its normal baseline, logs any spike with the leading decline reasons to Google Sheets, and emails your on call engineer a handoff summary.
How do I get alerted about a Marqeta decline rate spike?
WebRun checks your Marqeta card program every hour for a decline rate spike above its normal baseline. When one appears, it logs the rate, time, and leading decline reasons to Google Sheets, and emails your on call engineer a handoff summary, so a card authorization problem gets a first responder within the hour instead of surfacing in complaints.
- A decline spike gets an on call handoff within the hour
- Every incident is logged with its rate and leading reasons
- Engineers start the investigation with the numbers already in hand
Built for card program managers · fintech engineering teams · risk and ops teams · Marqeta issuers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.marqeta.comin a real browser with your saved login - no setup, no API keys. -
1
Marqeta - watch decline rates
marqeta.com
WebRun opens Marqeta to watch decline rates. - Open Marqeta and check the authorization and decline rate for the card program
- Compare it against the normal baseline rate
- Note the decline reasons showing up most
Done when The current decline rate is checked against the baseline.
-
2
Google Sheets - log the incident
google.com
WebRun opens Google Sheets to log the incident. - Log a new row when the decline rate spikes above normal
- Record the rate, the time, and the leading decline reasons
- Keep a running history of past incidents
Done when Every spike this run is logged with its details.
-
3
Gmail - email the handoff summary
gmail.com
WebRun opens Gmail to email the handoff summary. - Email the on call engineer a handoff summary of the spike
- Include the rate, decline reasons, and a link to the logged row
- Leave the investigation and any fix to the engineer
Done when The on call engineer has a handoff email for every spike.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will WebRun change card program settings to fix a decline spike?
No. WebRun only detects the spike and reports it. Changing authorization rules or any card program setting stays a decision for your engineering team.
What counts as a spike?
A decline rate that rises well above the program's normal baseline. Ordinary day to day fluctuation does not trigger a handoff.
Does this replace on call monitoring?
No. It is a fast first alert with a starting point for the investigation, not a replacement for your existing monitoring and paging setup.
Related templates
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