Automated Livestorm Webinar Q&A Follow-Ups
Every morning, WebRun opens Livestorm, reads the Q&A and chat from yesterday's sessions, finds the questions nobody answered live, drafts a reply to each attendee in Gmail, and files the whole follow-up list on a Trello board.
How do I follow up on webinar questions that went unanswered?
WebRun opens Livestorm each morning, reads the Q&A and chat from yesterday's sessions, and pulls out every question that ran out of time. It drafts a reply to each attendee in Gmail for your approval and files the follow-up list on a Trello board, so no question goes unanswered.
- Every live question gets a reply the next morning
- Replies wait as drafts until a human approves them
- Follow-ups stay visible on one Trello board instead of a chat log
Built for webinar hosts · demand generation teams · product marketers · customer education teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
livestorm.coin a real browser with your saved login - no setup, no API keys. -
1
Livestorm - collect unanswered questions
livestorm.co
WebRun opens Livestorm to collect unanswered questions. - Open Livestorm and list the sessions that ended yesterday
- Read the Q&A and chat for each session and capture every question asked
- Mark which questions were answered live and keep only the ones that were not
- Record the registrant who asked, their email, and the session title
Done when Every unanswered question from yesterday is listed with the attendee who asked it.
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2
Gmail - draft a reply per attendee
gmail.com
WebRun opens Gmail to draft a reply per attendee. - Open Gmail and start a reply to each attendee who asked an unanswered question
- Write a short, on-brand answer and quote the question back so the context is clear
- Leave every message as a draft. WebRun never sends a reply to an attendee on its own
- Group multiple questions from the same person into one draft
Done when Each unanswered question has a Gmail draft waiting for your review.
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3
Trello - track the follow-ups
trello.com
WebRun opens Trello to track the follow-ups. - Add a card per session to your webinar follow-up board
- List each open question, the attendee who asked, and the draft waiting in Gmail
- Put questions from the largest sessions at the top of the list
Done when Yesterday's follow-ups are on the Trello board with their drafts noted.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email attendees without my approval?
No. Every reply is left as a Gmail draft for you to read, edit, and send. WebRun never emails a webinar attendee on its own.
How does it know a question went unanswered?
It reads the Livestorm Q&A and chat log for each session and keeps only the questions with no answer marked or posted during the live run.
What if the same person asked three questions?
They get one draft covering all three. WebRun groups questions by attendee so nobody receives three separate emails about one webinar.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.