Automated Failed Payment Recovery
Every morning, WebRun opens Lemon Squeezy, finds subscriptions whose latest payment failed, captures the customer, the plan, the amount and the days left before the subscription lapses, builds a recovery queue in Airtable, and drafts a Gmail note per customer that you approve before it sends.
How do I recover subscriptions after a payment fails?
WebRun runs your failed payment recovery every morning. It finds Lemon Squeezy subscriptions whose payment failed, captures the customer, amount and days left before they lapse, ranks them in an Airtable queue, and drafts a Gmail note per customer that you approve before it sends.
- An expired card is chased the next morning, not after the subscription lapses
- Every at-risk customer has a drafted note ready to approve
- Recovered payments drop off the queue automatically
Built for SaaS founders · indie makers · digital product sellers · subscription businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.lemonsqueezy.comin a real browser with your saved login - no setup, no API keys. -
1
Lemon Squeezy - find failed subscription payments
lemonsqueezy.com
WebRun opens Lemon Squeezy to find failed subscription payments. - Open Lemon Squeezy and filter subscriptions to those with a failed payment
- Capture the customer name and email, the plan, and the amount that failed
- Note the renewal date and how many days remain before the subscription lapses
- Read the order history so a customer who already updated their card is skipped
Done when Every subscription with a failed payment is listed with its customer and days remaining.
-
2
Airtable - build the recovery queue
airtable.com
WebRun opens Airtable to build the recovery queue. - Add a row per at-risk subscription with the customer, plan, amount, and days left
- Sort the queue so the highest value and the soonest to lapse sit at the top
- Record how many attempts have already failed for that subscription
- Move a row to Recovered once the payment succeeds on a later run
Done when The recovery queue is ranked by value and urgency.
-
3
Gmail - draft a note per customer
gmail.com
WebRun opens Gmail to draft a note per customer. - Draft a short, friendly note per customer explaining the payment did not go through
- Include the plan, the amount, and the customer portal link so updating a card takes one click
- Leave every message as a draft. Never send to a customer automatically
- Skip customers who already have a draft waiting or whose payment has since succeeded
Done when A reviewed draft is waiting for every at-risk customer.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email my customers without approval?
No. Every customer message is left as a Gmail draft for you to read and send. Nothing reaches a paying subscriber until a person clicks send.
Does it retry the charge or touch payment details?
No. WebRun never retries a payment, edits a card, or moves money. It reads the failed payment and prepares the follow-up, and the billing action stays with you and Lemon Squeezy.
What if the customer fixes their card overnight?
The live subscription status is read every morning, so a payment that has since succeeded is marked Recovered in Airtable and no draft is written for that customer.
Related templates
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