Automated Lactation Visit Reminders
Every afternoon, WebRun opens MilkNotes, reads every consult booked for the next day, and drafts a warm 24-hour reminder for each parent as a Twilio text and a Gmail email with the time, location or video link, and what to have ready, then leaves both unsent so you approve every message before it goes out.
How do I automatically send 24-hour lactation visit reminders?
WebRun helps you cut no-shows with 24-hour reminders. Each afternoon it reads tomorrow's consults in MilkNotes and drafts a warm reminder for every parent as a Twilio text and a Gmail email, with the time and what to bring, leaving both unsent so you approve each one before it goes out.
- Parents get a clear reminder the day before every visit
- Fewer no-shows and last-minute gaps in the schedule
- No text or email leaves until you approve the draft
Built for IBCLCs · lactation consultants · busy private practices · postpartum support providers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.milknotes.comin a real browser with your saved login - no setup, no API keys. -
1
MilkNotes - read tomorrow's consults
milknotes.com
WebRun opens MilkNotes to read tomorrow's consults. - Open MilkNotes and read every consult scheduled for tomorrow
- Capture the parent name, appointment time, and whether the visit is in person or telehealth
- Note the preferred mobile number and email on each chart
Done when Every consult for tomorrow is listed with its parent and contact details.
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2
Twilio - draft the reminder text
twilio.com
WebRun opens Twilio to draft the reminder text. - Draft a short, friendly reminder text for each parent with the visit time and a simple confirm-or-reschedule line
- Keep the message free of any clinical or sensitive detail
- Queue each text in Twilio unsent, leaving it for you to review and release
Done when A reminder text is drafted and queued unsent in Twilio for each parent.
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3
Gmail - draft the reminder email
gmail.com
WebRun opens Gmail to draft the reminder email. - Draft a matching reminder email with the time, the address or video link, and a short what-to-have-ready note
- Address each parent by first name and keep the tone warm and reassuring
- Save each email as a draft in Gmail and leave it unsent for you to review and send
Done when A reminder email waits in Gmail as an unsent draft for each parent.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text or email parents automatically?
No. Both the Twilio text and the Gmail email are drafted and left unsent for you to approve. WebRun prepares every reminder, but no message reaches a parent until you review and release it.
Does the reminder include any private health detail?
No. Reminders carry only the appointment time, place or video link, and a simple prompt to confirm or reschedule. No clinical or sensitive information is placed in a text or email.
What if the visit was already canceled?
It reads the live MilkNotes schedule each run, so any consult already canceled or rescheduled is skipped and no reminder is drafted for a visit that is no longer happening.
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