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Automated YouTrack Stale Issue Reviews

Every Monday, WebRun signs in through your JetBrains account, opens YouTrack, and finds every open issue with no comment or state change in ten days, capturing the assignee, the priority, and how long it has been silent. It writes the list onto a Notion review page and opens one Trello card per owner so each stalled issue gets picked up or closed.

Runs on WebRun · Strict Lockdown policy
Every Monday at 9:00 AM WebRunorchestrates each step
1 YouTrack find issues with no recent activity
2 Notion write the stalled issue review page
3 Trello open an unblock card per owner
In short

How do I find issues that have stalled with no recent activity?

WebRun opens YouTrack every Monday and finds open issues with no comment or state change for ten days, capturing the assignee, priority, and days of silence. It writes the list onto a Notion review page and opens one Trello unblock card per owner, so stalled work gets picked up or closed.

  • Stalled issues are named every Monday instead of found at sprint review
  • Each owner gets one card, not a list of scattered pings
  • The Notion page shows whether the stall count is rising or falling

Built for engineering managers · scrum masters · product owners · delivery leads

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens account.jetbrains.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    YouTrack - find issues with no recent activity
    jetbrains.com
    WebRun in YouTrack: find issues with no recent activity
    WebRun opens YouTrack to find issues with no recent activity.
    • Sign in through your JetBrains account and open YouTrack
    • Filter to open issues in your active projects with no update in the last ten days
    • Capture the issue id, summary, assignee, priority, and days since the last activity
    • Skip issues in a backlog or on-hold state so only genuinely stalled work is listed. Never change an issue state

    Done when Every stalled open issue is listed with its owner and its silence in days.

  3. 2
    Notion - write the stalled issue review page
    notion.so
    WebRun in Notion: write the stalled issue review page
    WebRun opens Notion to write the stalled issue review page.
    • Open the delivery review page in Notion and add this week's section
    • List the stalled issues grouped by assignee, longest silent first
    • Show the count per project so the blocked area is visible
    • Keep last week's section below so the trend is readable

    Done when This week's stalled issue list is on the Notion review page.

  4. 3
    Trello - open an unblock card per owner
    trello.com
    WebRun in Trello: open an unblock card per owner
    WebRun opens Trello to open an unblock card per owner.
    • Open the team unblock board in Trello
    • Create one card per owner listing their stalled issues with ids and links
    • Set the card due date to Friday so it is cleared inside the week
    • Skip owners who already have an open card from a previous run

    Done when Every owner with a stalled issue has one open unblock card.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
account.jetbrains.com
ScheduleRuns automatically on this cadence
Every Monday at 9:00 AM
DeliveryHow each run's result reaches you
Stalled issue list · Notion
OutputWhat each run produces - A weekly stalled issue list grouped by owner, with issue ids, priority, and days since the last update.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it comment on or close issues in YouTrack?

No. WebRun reads YouTrack only. It never comments, reassigns, changes a state, or closes an issue. The chase happens in Notion and Trello, where a human decides what to do with each stalled item.

Does it message the assignees directly?

No. It opens one Trello card per owner on your team board. Nobody is emailed or texted, so the nudge arrives where the team already works.

How long is too quiet?

Ten days with no comment or state change by default. Shorten it to five for a fast-moving sprint or lengthen it for long-running research work, and the same list logic applies.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.