Automated Dolbey Incomplete Chart Reminders
Every Monday, WebRun opens Dolbey, finds every physician with incomplete charts on the deficiency list, drafts a reminder email per physician in Outlook for the HIM director to review and send, and posts a Slack summary of who still owes documentation and how many days it's been outstanding.
How do I remind physicians about incomplete charts without chasing them manually?
WebRun chases incomplete charts so HIM doesn't have to. Every Monday it opens Dolbey, finds which physicians still have unsigned or incomplete charts, drafts a reminder email per physician in Outlook for the HIM director to review and send, and posts a Slack summary of who's outstanding, so nothing gets sent to a physician without a human checking it first.
- Physicians get a consistent weekly nudge instead of an inbox surprise
- HIM reviews every reminder before it goes out, nothing auto-sends
- Chronically late physicians surface automatically after three weeks
Built for HIM directors · medical staff services · chart completion coordinators · hospital compliance teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.dolbey.comin a real browser with your saved login - no setup, no API keys. -
1
Dolbey - find incomplete charts by physician
dolbey.com
WebRun opens Dolbey to find incomplete charts by physician. - Open the Dolbey deficiency list and filter to incomplete, unsigned charts
- Group outstanding charts by physician and note the oldest deficiency date for each
- Skip physicians already reminded in the last 7 days
Done when Every physician with an incomplete chart is listed with their oldest outstanding date.
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2
Outlook - draft physician reminders
microsoft.com
WebRun opens Outlook to draft physician reminders. - Draft a reminder email per physician listing their outstanding charts and due dates
- Leave every draft unsent in the HIM director's Outlook drafts folder for review
- Never send a reminder directly to a physician without sign off
Done when A reviewable draft reminder exists for every physician with incomplete charts.
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3
Slack - summarize outstanding owners
slack.com
WebRun opens Slack to summarize outstanding owners. - Post a summary to the HIM channel of how many physicians have outstanding charts
- Flag any physician who has been reminded three or more weeks running
- Note that drafts are waiting in Outlook for the director's review
Done when HIM has this week's outstanding physician summary in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email physicians without anyone checking first?
No. Every reminder is drafted and left unsent in Outlook. The HIM director reviews and sends each one, so no physician gets an automatic email.
Does the reminder include patient details?
No. It lists chart counts and due dates tied to the physician, not patient names or clinical content, so nothing sensitive sits in a draft email.
What if a physician finishes a chart before the draft is sent?
Dolbey's deficiency list is read fresh each Monday, so a chart completed before send just won't appear on the next reminder.
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