Automated Dolbey DNFB Account Alerts
Every morning, WebRun opens Dolbey, pulls every account sitting in DNFB status past your day threshold, logs the account number, payer, and age in Google Sheets, and posts HIM leadership a ranked Slack list of which accounts to clear first.
How do I catch DNFB accounts before they age?
WebRun flags aging DNFB accounts for you. Each morning it opens Dolbey, finds accounts stuck in discharged not final billed status past your threshold, logs the account, payer, and age in Google Sheets, and posts HIM leadership a ranked Slack list of what to clear first, so revenue does not stall on accounts nobody is watching.
- Aging DNFB accounts get flagged before they stall billing
- HIM leadership opens Slack to a ranked clear list every morning
- Days in DNFB are tracked automatically in Google Sheets
Built for HIM directors · revenue cycle teams · coding managers · hospital finance
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.dolbey.comin a real browser with your saved login - no setup, no API keys. -
1
Dolbey - find aging DNFB accounts
dolbey.com
WebRun opens Dolbey to find aging DNFB accounts. - Open the Dolbey DNFB worklist and filter to accounts still unbilled
- Capture the account number, payer, discharge date, and days in DNFB for each
- Note the blocking reason where Dolbey shows one, coding, documentation, or charge review
Done when Every DNFB account past your day threshold is listed with its age and blocker.
-
2
Google Sheets - log account age and blocker
google.com
WebRun opens Google Sheets to log account age and blocker. - Append each aging account to the DNFB tracking sheet
- Sort by days in DNFB so the oldest sits on top
- Carry forward yesterday's status so trends are visible over time
Done when The DNFB tracking sheet reflects today's full aging list.
-
3
Slack - alert HIM leadership
slack.com
WebRun opens Slack to alert HIM leadership. - Post a ranked list of DNFB accounts to the HIM leadership channel
- Put the oldest and highest dollar accounts first
- Tag the coding or documentation owner where Dolbey shows a blocker
Done when HIM leadership has today's DNFB clear list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it bill or resubmit accounts on its own?
No. WebRun only reads DNFB status from Dolbey and reports it. Billing and resubmission stay a manual decision for your revenue cycle team.
How does it decide which accounts to flag first?
It ranks by days in DNFB and dollar value, so the oldest and largest accounts needing attention surface at the top of the Slack list each morning.
Does the Slack list include patient information?
Only account numbers, payer, and age, the same identifiers your coders already work from in Dolbey. No clinical detail leaves the system.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.