All templates

Automated Consult No-Show Rebooking

Every morning, WebRun opens TrichoSuite, finds yesterday's consultations marked as no-show or missed, checks your open consult slots in Google Calendar, and drafts a warm WhatsApp message offering two or three new times, leaving each one for your coordinator to review and send.

Runs on WebRun · Strict Lockdown policy
Every day at 9:30 AM WebRunorchestrates each step
1 TrichoSuite find missed consultations
2 Google Calendar check open consult slots
3 WhatsApp draft a rebooking offer
In short

How do I win back hair transplant consult no-shows automatically?

Every morning WebRun finds consultations marked no-show in TrichoSuite, checks your open slots in Google Calendar, and drafts a warm WhatsApp message offering two or three real open times. It leaves each draft for your coordinator to send, so missed consults get a fast, friendly rebooking offer instead of quietly slipping away.

  • Missed consults get a rebooking offer the very next morning
  • Only genuinely open calendar times are offered to patients
  • Messages are drafted, not sent, so a human approves each one

Built for hair transplant clinics · clinic coordinators · front desk teams · aesthetic clinics

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens trichosuite.com/en-US in a real browser with your saved login - no setup, no API keys.

  2. 1
    TrichoSuite - find missed consultations
    trichosuite.com
    WebRun in TrichoSuite: find missed consultations
    WebRun opens TrichoSuite to find missed consultations.
    • Open TrichoSuite and find consultations marked no-show or missed since the last run
    • Capture the patient name, contact, and their stated concern
    • Skip anyone who has already rebooked or is marked do-not-contact

    Done when Every recent consult no-show is listed with contact and concern.

  3. 2
    Google Calendar - check open consult slots
    calendar.google.com
    WebRun in Google Calendar: check open consult slots
    WebRun opens Google Calendar to check open consult slots.
    • Open the consult calendar in Google Calendar
    • Find the next two or three open consultation slots that fit clinic hours
    • Note the exact dates and times to offer each patient

    Done when Real open consult times are ready to offer in the rebooking message.

  4. 3
    WhatsApp - draft a rebooking offer
    whatsapp.com
    WebRun in WhatsApp: draft a rebooking offer
    WebRun opens WhatsApp to draft a rebooking offer.
    • Draft a warm, no-pressure WhatsApp message acknowledging the missed consult
    • Offer the specific open times and make it easy to pick one or ask for another
    • Leave the message unsent as a draft for your coordinator to review and send. Never message the patient on its own

    Done when A rebooking draft with real times is ready in WhatsApp for each no-show.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
trichosuite.com/en-US
ScheduleRuns automatically on this cadence
Every day at 9:30 AM
DeliveryHow each run's result reaches you
Rebooking drafts · WhatsApp
OutputWhat each run produces - A drafted WhatsApp rebooking message with real open consult times for each recent no-show, awaiting your coordinator's review.
Drafts
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it message no-shows on WhatsApp without me?

No. WebRun drafts the rebooking message and leaves it unsent for your coordinator to review and send. No patient is contacted until a human approves the message.

Are the offered times actually available?

Yes. It reads your live Google Calendar and offers only genuinely open consultation slots, so a patient never picks a time that is already taken.

What if the patient already rebooked?

It checks TrichoSuite first and skips anyone who has already rebooked or is marked do-not-contact, so only genuine no-shows still needing a slot get a draft.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.