Automated Grooming Rebooking Reminders
Every morning, WebRun opens MoeGo, finds clients whose last groom was long enough ago to trigger a rebooking nudge based on their breed or service cycle, drafts a friendly text for each, queues the messages in Twilio unsent, and posts a Slack summary for your team to review and approve.
How do I automate grooming rebooking reminders for lapsed clients?
Every morning, WebRun scans MoeGo for clients whose last groom exceeds the expected breed or service cycle and have no future appointment booked. It drafts a friendly rebooking SMS for each one in Twilio, leaving all messages unsent until your team approves them, keeping the calendar full without spamming clients.
- Clients stay on their grooming cycle because timely nudges go out automatically
- Calendar gaps shrink as overdue clients rebook
- No message reaches a client without team approval
Built for dog grooming salons · mobile groomers · pet spas · grooming shop owners
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
moego.petin a real browser with your saved login - no setup, no API keys. -
1
MoeGo - find clients due for rebooking
moego.pet
WebRun opens MoeGo to find clients due for rebooking. - Open MoeGo and check the client list for pets whose last appointment date exceeds the expected grooming cycle
- Note the pet name, breed, owner name, mobile number, last visit date, and typical service
- Skip clients who already have a future appointment booked
Done when All clients due for a rebooking nudge have been listed with their contact details.
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2
Twilio - draft rebooking texts
twilio.com
WebRun opens Twilio to draft rebooking texts. - Draft a warm, friendly rebooking SMS for each client: name the pet, mention it has been a while, and invite them to book
- Queue each message as a draft in Twilio, leaving it unsent for team review
- Do not send any message automatically
Done when A draft rebooking text is queued in Twilio for every overdue client, all unsent.
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3
Slack - notify team for approval
slack.com
WebRun opens Slack to notify team for approval. - Post a summary to the grooming Slack channel with the count of drafts waiting for review
- Flag any clients who are significantly overdue so the team can prioritize
Done when Team has a Slack alert showing how many rebooking nudges are ready for approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text lapsed clients without my approval?
No. WebRun drafts every rebooking message and leaves it unsent in Twilio. Your team reviews each one before any text reaches a client, so you control what goes out.
How does it decide which clients are due for a rebooking?
It compares each client's last appointment date in MoeGo against a grooming cycle window. Clients without a future booking and past the cycle threshold are flagged as due.
Will it nudge clients who already have a future appointment?
No. WebRun checks MoeGo for any existing future bookings and skips those clients, so you only nudge people who are genuinely overdue.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.