Automated Grooming Appointment Reminders
Each morning, WebRun opens MoeGo, finds appointments scheduled for the next 24 to 48 hours, drafts a friendly SMS reminder for each one with the pet name and appointment time, queues the messages in Twilio as drafts, and posts a Slack summary so your team can approve before sending.
How do I automate grooming appointment reminder texts?
Every morning, WebRun opens MoeGo, finds grooming appointments in the next 24 to 48 hours, and drafts a personalized SMS reminder for each one in Twilio with the pet name and appointment details. The messages sit unsent until your team approves them, reducing no-shows while keeping you in control.
- No-shows drop because every client gets a timely, personal reminder
- Reminders include the pet name for a warm, professional touch
- Your team approves all messages before they reach a client
Built for dog grooming salons · mobile groomers · pet spas · grooming shop owners
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
moego.petin a real browser with your saved login - no setup, no API keys. -
1
MoeGo - find upcoming appointments
moego.pet
WebRun opens MoeGo to find upcoming appointments. - Open MoeGo and filter the appointment calendar to the next 24 to 48 hours
- Collect the pet name, owner name, mobile number, service, and appointment time for each booking
- Skip any appointment already marked as Reminded or Cancelled
Done when All upcoming appointments have been listed with owner contact details.
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2
Twilio - draft reminder messages
twilio.com
WebRun opens Twilio to draft reminder messages. - Draft a short, friendly SMS for each appointment: greet the owner by name, mention the pet name, confirm the service and time
- Queue each message as a draft in Twilio, leaving it unsent for review
- Do not send any message automatically
Done when A draft reminder exists in Twilio for every upcoming appointment, all unsent.
-
3
Slack - notify team for approval
slack.com
WebRun opens Slack to notify team for approval. - Post a summary to the grooming Slack channel listing how many reminders are queued for review
- Include a note to approve or edit before sending
Done when Team has a Slack alert with the count of queued reminders ready for approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text clients automatically without my approval?
No. WebRun drafts every reminder and queues it in Twilio unsent. Your team reviews and approves each message before it goes to a client. Nothing is sent without a human in the loop.
How far ahead does it look for upcoming appointments?
By default it looks 24 to 48 hours ahead each morning, so reminders go out the day before. You can adjust the window when setting up the workflow.
What does the reminder message include?
Each draft includes the owner's name, the pet's name, the service booked, and the appointment time. You can edit the tone or template before approving.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.