Automated Grasshopper Missed Call Callbacks
Every morning, WebRun signs into the Grasshopper portal, reads yesterday's missed calls and voicemails across your extensions, works out which numbers were never called back, posts the callback list into your Microsoft Teams channel with each voicemail summary, and sends you the repeat callers on Telegram.
How do I make sure every missed business call gets called back?
WebRun opens the Grasshopper portal every morning, reads yesterday's missed calls and voicemails across your extensions, and drops anyone already called back. It posts the remaining callback list into Microsoft Teams with each voicemail summary and sends you the repeat callers on Telegram.
- Every missed caller is on a list by 8am the next morning
- Callers who tried more than once are handled first
- Numbers already called back are removed without anyone checking
Built for small business owners · service businesses · sales teams · professional practices
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
portal.us.grasshopper.comin a real browser with your saved login - no setup, no API keys. -
1
Grasshopper - read missed calls and voicemails
grasshopper.com
WebRun opens Grasshopper to read missed calls and voicemails. - Sign into the Grasshopper portal and open the call history
- List yesterday's missed calls and voicemails across every extension
- Capture the caller number, extension dialled, time, and voicemail length or transcript where available
- Check the outbound history and drop any number that was already called back
- Count how many times each number tried in the last 7 days
- Only read. Never place a call or send a text
Done when Every uncalled missed call from yesterday is listed with its attempt count.
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2
Microsoft Teams - post the callback list
microsoft.com
WebRun opens Microsoft Teams to post the callback list. - Post today's callback list into your team channel in Microsoft Teams
- Show the caller number, the extension they dialled, the time, and a short voicemail summary
- Rank by attempt count so repeat callers sit at the top
- Leave the message for a person to claim each callback
Done when The team channel has today's callback list in Microsoft Teams.
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3
Telegram - flag the repeat callers
telegram.org
WebRun opens Telegram to flag the repeat callers. - Send yourself a short Telegram message naming callers who tried more than once
- Show the number of attempts and the last time they called
- Send an all-clear line when everyone was already called back
Done when You have today's repeat-caller alert in Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it call or text people back?
No. WebRun never places a call or sends a text from your Grasshopper number. It builds an internal callback list and a human makes every call.
How does it know someone was already called back?
It checks the outbound call history for the same number after the missed call, so anyone your team has already reached drops off today's list automatically.
Does the voicemail audio leave Grasshopper?
No. Only a short text summary or the transcript line goes into the internal Teams post. The recording itself stays in your Grasshopper account.
Related templates
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