Automated Cart Repair Ready Text Alerts
Throughout the business day, WebRun checks BiT DMS for repair orders marked complete, drafts a ready-for-pickup text to the customer in Twilio, and posts your front desk a Telegram queue of drafts to review and send.
How do I automatically notify customers when their cart repair is ready?
During business hours, WebRun checks BiT DMS every 30 minutes for repair orders marked complete, and drafts a ready-for-pickup text in Twilio naming the cart and invoice total. Your front desk gets the queue in Telegram and sends each approved text, so customers hear their cart is ready without anyone drafting the message by hand.
- Customers hear their cart is ready within 30 minutes of the repair order closing
- Front desk sends one approved text instead of typing pickup notices by hand
- No repair order gets a duplicate or missed pickup notice
Built for golf cart repair shops · LSV service departments · dealership front desk staff · fleet service teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
bitdms.comin a real browser with your saved login - no setup, no API keys. -
1
BiT DMS - find repair orders marked complete
bitdms.com
WebRun opens BiT DMS to find repair orders marked complete. - Open BiT DMS and filter repair orders to status Complete
- Skip any order already marked as customer notified
- Capture the customer, phone number, cart, and final invoice total for each
Done when Every newly completed repair order without a notification sent is listed with its details.
-
2
Twilio - draft a ready-for-pickup text for each customer
twilio.com
WebRun opens Twilio to draft a ready-for-pickup text for each customer. - Draft a ready-for-pickup text naming the cart and the invoice total
- Include your shop hours and address
- Leave every message as a draft. Do not send any text
Done when A draft ready-for-pickup text exists for every newly completed repair order.
-
3
Telegram - queue the drafts for your front desk
telegram.org
WebRun opens Telegram to queue the drafts for your front desk. - Send the front desk a queue of today's ready-for-pickup drafts
- Include the customer name and cart for each so the desk can send them quickly
Done when Front desk has the current pickup-text queue in Telegram, ready to review and send.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text the customer as soon as the repair is marked done?
No. WebRun drafts the ready-for-pickup text in Twilio and queues it in Telegram. Your front desk sends it, so a person always has the last look before the customer hears anything.
How quickly does it catch a completed repair order?
It checks BiT DMS every 30 minutes during business hours, so a draft is usually waiting within half an hour of the order being marked complete.
Does it notify the same customer twice?
No. It skips any repair order already marked as customer notified in BiT DMS, so a sent or already-drafted order will not get a duplicate.
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Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.