Automated Cart Battery Replacement Reminders
Every morning, WebRun opens BiT DMS, finds carts whose batteries have passed their expected replacement age, drafts a text reminder to each customer in Twilio, and posts your service desk a Slack queue of drafts ready to review and send.
How do I automatically remind customers to replace aging cart batteries?
Every morning, WebRun scans BiT DMS for carts whose batteries have passed their expected replacement age, and drafts a text reminder to each customer in Twilio naming their cart and the recommended service. Your service desk gets the queue in Slack and sends each approved text, so no cart is left running on a dying pack.
- Aging battery packs get flagged before they leave a customer stranded
- Service desk reviews one Slack queue instead of scanning battery install dates by hand
- Every reminder is drafted and ready the same morning batteries come due
Built for golf cart dealers · LSV service departments · cart repair shops · fleet maintenance teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
bitdms.comin a real browser with your saved login - no setup, no API keys. -
1
BiT DMS - find carts with batteries past replacement age
WebRun opens BiT DMS to find carts with batteries past replacement age. - Open BiT DMS and filter units by battery install date
- Flag any unit whose batteries have passed the expected replacement age for its battery type
- Capture the customer, phone number, cart model, and battery age for each
Done when Every cart past its expected battery replacement age is listed with the customer's contact details.
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2
Twilio - draft a text reminder for each customer
WebRun opens Twilio to draft a text reminder for each customer. - Draft a short text reminder for each customer naming their cart and the recommended battery service
- Include a link or number to book the replacement
- Leave every message as a draft. Do not send any text
Done when A draft text reminder exists for every customer whose cart batteries are due.
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3
Slack - queue the drafts for your service desk
WebRun opens Slack to queue the drafts for your service desk. - Post today's battery reminder queue to the service desk channel
- Include the customer name, cart model, and battery age for each draft
Done when Service desk has today's reminder queue in Slack, ready to review and send.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text customers without anyone checking first?
No. WebRun only drafts the reminder in Twilio. Your service desk reviews the queue in Slack and sends each text manually, so nothing goes out unapproved.
How does it know when a battery needs replacing?
It reads each unit's battery install date in BiT DMS and flags it once the age passes the expected replacement window for that battery type.
What if the customer already had the batteries replaced?
It reads the live battery install date in BiT DMS each morning, so a cart with a recent replacement is not flagged again.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.