Automated Genbook Appointment Reminder Drafts
Every afternoon, WebRun opens Genbook, lists every appointment booked for tomorrow, drafts a short Twilio text reminder for each client and queues it for your approval, and sends you a Telegram digest of the day's full schedule.
How do I automatically remind Genbook clients about appointments?
WebRun checks Genbook every afternoon for tomorrow's appointments, drafts a short text reminder for each client through Twilio and queues it for your approval, and sends you a Telegram digest of the full schedule. No reminder reaches a client until you approve it, so every text stays on brand and intentional.
- Every appointment gets a reminder drafted the day before
- Repeat no-show clients get flagged automatically
- No text reaches a client without your approval
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What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
genbook.comin a real browser with your saved login - no setup, no API keys. -
1
Genbook - find tomorrow's appointments
genbook.com
WebRun opens Genbook to find tomorrow's appointments. - Open Genbook and list appointments booked for tomorrow
- Capture the client, service, and time for each
- Note any client who has missed an appointment before
Done when Every appointment for tomorrow is listed with its details.
-
2
Twilio - draft a reminder for each client
twilio.com
WebRun opens Twilio to draft a reminder for each client. - Draft a short text reminder for each client with their time and service
- Queue every draft for your approval before it sends
- Never send a text without that approval
Done when A queued reminder draft exists for every appointment tomorrow.
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3
Telegram - send you the day's schedule
telegram.org
WebRun opens Telegram to send you the day's schedule. - Send you a Telegram message with tomorrow's full schedule
- Flag any client with a history of missed appointments
- Include the count of reminders waiting for your approval
Done when You have tomorrow's schedule and the reminder queue in Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text clients without me?
No. Every reminder is drafted in Twilio and held for your approval. WebRun never sends a text to a client on its own.
What if an appointment gets rescheduled?
It reads Genbook's live schedule each afternoon, so a rescheduled or cancelled appointment is reflected automatically before drafts are queued.
How does it flag no-show risk?
It checks each client's appointment history in Genbook and calls out anyone who has missed a visit before, right in the Telegram digest.
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