Automated CleanCloud Customer Review Requests
Every morning, WebRun opens CleanCloud, finds orders completed and collected in the previous day, and drafts a short, friendly review request email for each customer in Gmail for staff to review and send, helping you build your online reputation consistently.
How do I automatically ask dry cleaning customers for a review after they collect their order?
WebRun checks CleanCloud every morning for orders collected the previous day, then drafts a friendly review request email for each eligible customer in Gmail. Customers asked recently are skipped automatically. Every draft waits for staff approval before sending, so your review pipeline stays active without spamming anyone.
- Review requests go out within 24 hours of collection while the experience is fresh
- Staff send polished requests in seconds rather than drafting each one
- Repeat asks are suppressed automatically to avoid annoying loyal customers
Built for dry cleaners · laundromats · garment care businesses · alterations shops
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.cleancloudapp.comin a real browser with your saved login - no setup, no API keys. -
1
CleanCloud - find orders collected yesterday
cleancloudapp.com
WebRun opens CleanCloud to find orders collected yesterday. - Open CleanCloud and filter orders by the Collected status and yesterday's date
- Capture each customer's name and email address
- Skip customers who received a review request in the last 90 days to avoid repeat asks
Done when All customers who collected orders yesterday and have not been recently asked for a review are listed.
-
2
Gmail - draft review request email for each customer
gmail.com
WebRun opens Gmail to draft review request email for each customer. - Draft a short, warm review request email for each eligible customer naming their order and your preferred review platform
- Include a direct link to your Google or Trustpilot review page
- Save each email as a Gmail draft for staff to approve before sending
Done when A Gmail draft review request is ready for every eligible customer from yesterday's collections.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers for a review without my approval?
No. Every review request is saved as a Gmail draft for a staff member to review and send. No email goes to a customer without human approval.
How does it avoid pestering the same customer repeatedly?
WebRun tracks who has received a review request in the last 90 days and skips those customers automatically on every run.
Which review platform does it link to?
You choose: Google Business, Trustpilot, Facebook, or any other platform. Give WebRun the direct review URL once and it will include it in every draft.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.