Automated Opendock Late Carrier Arrival Alerts
Every few minutes, WebRun checks Opendock for appointments whose scheduled arrival window has passed without a carrier check-in, and fires a Telegram alert to your dock team listing the carrier, door, and minutes overdue so they can reassign the slot before it causes a bottleneck.
How do I get real-time alerts when a carrier is late to a dock appointment?
WebRun checks Opendock every few minutes during operating hours and identifies any carrier that has not checked in within your configured grace period. It immediately sends a Telegram alert to your dock ops team with the carrier name, door number, and minutes overdue so they can reassign the slot before the delay cascades.
- Late carriers are flagged within minutes, not discovered at the door
- Dock teams can reassign slots before a single late arrival creates a queue
- No carrier-facing messages sent without human approval
Built for dock supervisors · warehouse managers · inbound logistics teams · distribution center leads
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
opendock.comin a real browser with your saved login - no setup, no API keys. -
1
Opendock - detect appointments past their arrival window with no check-in
opendock.com
WebRun opens Opendock to detect appointments past their arrival window with no check-in. - Open Opendock and scan appointments whose scheduled start time has passed by more than your configured grace period
- Filter to those with no check-in recorded yet
- Capture the carrier name, door number, scheduled time, and minutes overdue
Done when Every late appointment is identified with its carrier, door, and delay duration.
-
2
Telegram - alert dock team with carrier and door details
telegram.org
WebRun opens Telegram to alert dock team with carrier and door details. - Send a Telegram message to the dock ops group listing each late carrier and their door
- Include the number of minutes overdue and the next booked appointment on that door
Done when Your dock team has received an alert for every overdue carrier in the current check window.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
How long after the scheduled time does it fire the alert?
You set the grace period when you configure the workflow. The default is 15 minutes past the scheduled appointment start before an alert is sent.
Will it alert for the same late carrier multiple times?
No. Each carrier triggers one alert per appointment. It will not re-fire until the next check cycle picks up a new overdue appointment.
Will it contact the carrier directly about being late?
No. WebRun only sends an internal Telegram alert to your dock team. Any outbound message to the carrier is drafted for a human to review and send.
Related templates
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