Chase missing proof of delivery before invoices get disputed
Every Monday, WebRun opens Whiskey Systems and identifies shipments marked as delivered more than 2 days ago that still lack a confirmed proof of delivery, logs each open POD to a Google Sheet with the account and delivery date, drafts a polite SMS chase via Twilio for each account, and leaves those messages for a human to review and send so nothing is dispatched without approval.
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What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.whiskeysystems.comin a real browser with your saved login - no setup, no API keys. -
1
Whiskey Systems - find deliveries missing proof of delivery
whiskeysystems.com How to Automate Whiskey Systems
WebRun opens Whiskey Systems to find deliveries missing proof of delivery. - Open Whiskey Systems and navigate to the Finished Goods delivery or transfer tracking view
- Filter for shipments with a delivery date more than 2 days ago
- Identify any shipment that does not have a recorded proof of delivery or signed confirmation
- Capture the account name, contact phone number, shipment number, delivery date, and items delivered
Done when Every overdue POD is identified with account details, shipment number, and delivery date.
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2
Google Sheets - log open POD records
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log open POD records. - Open the Proof of Delivery Tracker sheet
- Append each missing POD as a new row with the account name, shipment number, delivery date, and days outstanding
- Mark any record that has since been confirmed as cleared
- Sort by days outstanding, oldest first
Done when The POD tracker shows every outstanding delivery confirmation with its age.
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3
Twilio - draft SMS chase messages
twilio.com How to Automate Twilio
WebRun opens Twilio to draft SMS chase messages. - For each account missing a POD, draft an SMS message politely requesting confirmation of delivery or asking the contact to sign and return the delivery note
- Include the delivery date and the shipment number so the account can identify the order
- Leave every message as a draft for a human to review and approve before sending. Do not send automatically.
Done when A drafted SMS chase is ready for every account with an outstanding proof of delivery.
How do I automatically chase missing proof of delivery from wholesale accounts?
Every Monday, WebRun checks Whiskey Systems for shipments delivered more than 2 days ago without a confirmed proof of delivery, logs each open record to a Google Sheet sorted by age, and drafts an SMS chase via Twilio for a human to review and send, so missing PODs are caught before any invoice dispute window opens.
- Every unconfirmed delivery caught within 2 days before any invoice dispute window opens
- POD tracker in Google Sheets stays current with days-outstanding sorted for quick triage
- No customer receives an automated chase message without human review and approval
Built for craft distillery operations managers · wholesale delivery coordinators · distillery logistics teams · accounts receivable managers
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send SMS messages to accounts automatically?
No. WebRun drafts each chase message in Twilio and leaves it unsent. A human reviews and approves every message before it reaches a customer.
What counts as a confirmed proof of delivery?
WebRun looks for a signed delivery confirmation or a received status recorded in Whiskey Systems. If your process records POD differently, you can specify the field or status to check in your run settings.
What if a delivery is still in transit and not actually overdue?
WebRun only flags shipments whose recorded delivery date in Whiskey Systems is 2 or more days in the past. If a delivery date was entered incorrectly, update it in Whiskey Systems and the record will clear on the next run.
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