Automated Dialpad Missed Call Logging
Every evening, WebRun opens Dialpad, reviews the day's inbound calls, picks out the ones that went unanswered or were abandoned in the queue, appends each to a Google Sheets log with the number, time, ring duration and department, and posts a Telegram callback list of the numbers that never got a return call.
How do I track and follow up on missed business calls?
WebRun logs your missed Dialpad calls every evening. It reviews the day's inbound history, records each unanswered or abandoned call in Google Sheets with the number, time and ring duration, then posts your team a Telegram callback list of the numbers nobody rang back, so lost calls stop disappearing.
- Every missed call lands in a permanent sheet, not a memory
- Numbers nobody rang back are named the same evening
- The busiest missed hour shows where staffing is short
Built for clinics and practices · trades and field service · inside sales teams · customer service managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
dialpad.com/appin a real browser with your saved login - no setup, no API keys. -
1
Dialpad - review today's inbound calls
dialpad.com
WebRun opens Dialpad to review today's inbound calls. - Open Dialpad and review today's inbound call history
- Capture calls that went unanswered, hit voicemail, or were abandoned while waiting
- Note the caller number, time, ring duration, department, and whether a return call was later made to that number
Done when Every unanswered call today is listed with its number, time, and callback status.
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2
Google Sheets - log every missed call
google.com
WebRun opens Google Sheets to log every missed call. - Open your call log in Google Sheets and append one row per missed call
- Fill the date, time, number, ring duration, department, and callback status columns
- Leave earlier rows untouched so the month builds into a trend you can chart
Done when Today's missed calls are appended to the Google Sheets log.
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3
Telegram - post the callback list
telegram.org
WebRun opens Telegram to post the callback list. - Post a short Telegram list of numbers that were missed and never called back
- Show the busiest missed hour so staffing gaps become obvious
- Leave the calling to your team. WebRun never dials or texts a caller
Done when Your team has tonight's callback list and today's missed-call count in Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it call or text the people who were missed?
No. WebRun logs the missed calls and posts an internal callback list to your team on Telegram. Every return call is placed by a person, so no caller hears an automated dial-back.
How does it know a call was already returned?
It checks the day's outbound history in Dialpad for a call to the same number after the missed one, so numbers your team already rang back are marked handled and left off the chase list.
Can it separate calls by department or number?
Yes. Tell WebRun which Dialpad numbers, departments, or call centers to track and each gets its own column in the sheet and its own section in the Telegram post.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.