Automatic Cox Service Status Alerts
Every morning, WebRun signs in to your Cox account, checks the service status for your address and any scheduled technician visits, opens a Trello card for each upcoming appointment, and posts your team a short Slack heads up when service is disrupted or someone is due on site.
How do I get told about a service outage or technician visit?
WebRun signs in to your Cox account every morning, reads the service status for your address, and checks for scheduled technician visits. It opens a Trello card for each upcoming appointment and posts a short Slack heads up when service is disrupted, so your team plans around it instead of discovering it.
- The team hears about a disruption before the calls start
- Every technician visit lands on the board with its time window
- Quiet mornings stay quiet, so an alert always means something
Built for office managers · small businesses · IT support · facilities teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.cox.comin a real browser with your saved login - no setup, no API keys. -
1
Cox Communications - check service status and visits
cox.com
WebRun opens Cox to check service status and visits. - Sign in to your Cox account and read the current service status for your address
- Note any reported disruption, its affected services, and any estimated restoration time given
- Check for scheduled service appointments and capture the date, time window, and reason
- Record any equipment listed as needing attention or return
Done when Today's service status and every upcoming appointment are captured with their details.
-
2
Trello - track each upcoming visit
trello.com
WebRun opens Trello to track each upcoming visit. - Open a card on your facilities board for each upcoming service appointment
- Put the date, the time window, the reason, and the account reference on the card
- Set the card due date to the appointment date so it surfaces in time
- Update the existing card rather than opening a duplicate when a visit is already tracked
Done when Every upcoming service visit has a dated Trello card.
-
3
Slack - give the team a heads up
slack.com
WebRun opens Slack to give the team a heads up. - Post a short internal heads up when service is disrupted or a visit is due within two days
- Lead with what is affected and the time window people should plan around
- Link the Trello card so anyone can see the full detail
- Stay quiet on mornings when service is normal and no visit is close
Done when The team has today's heads up in Slack, or service is normal and nothing was posted.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it reschedule or cancel an appointment?
No. WebRun only reads what is on your account and reports it. Booking, moving, or cancelling a visit stays with you, and no form is submitted on your behalf.
Does it contact Cox support for me?
No. It never opens a chat, files a ticket, or sends a message to the provider. Everything it produces is an internal Slack heads up and a Trello card for your own team.
Will I get a message every morning?
Only when something is worth knowing: a reported disruption, or a visit due within two days. Normal mornings pass silently so an alert always means something changed.
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