Automated C.H. Robinson Shipment Delay Alerts
Every morning, WebRun opens C.H. Robinson, checks every in-transit shipment's current ETA against its originally scheduled delivery date, saves the full delay exception report to Google Drive, and texts you on Twilio for any shipment delayed more than a day so you can get ahead of a customer's call instead of reacting to it.
How do I get alerted when a C.H. Robinson shipment falls behind schedule?
WebRun checks C.H. Robinson every morning for every in-transit shipment's current ETA against its original schedule, saves the full delay exception report to Google Drive, and texts you on Twilio for any shipment now delayed more than a day. That gets a delay in front of you before a customer calls asking where their freight is.
- Delayed shipments are flagged before the customer asks
- A full exception report is archived automatically every day
- Critically late loads trigger a same day text
Built for logistics coordinators · supply chain managers · freight brokers · shipping operations teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.chrobinson.comin a real browser with your saved login - no setup, no API keys. -
1
C.H. Robinson - check in-transit shipments against schedule
chrobinson.com
WebRun opens C.H. Robinson to check in-transit shipments against schedule. - Open the C.H. Robinson dashboard and list every in-transit shipment
- Compare each shipment's current ETA against its originally scheduled delivery date
- Flag any shipment now running behind its original schedule
Done when Every in-transit shipment's schedule status is captured.
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2
Google Drive - save the delay exception report
drive.google.com
WebRun opens Google Drive to save the delay exception report. - Save today's delay exception report listing every delayed shipment
- Include the load number, customer, original date, and new ETA for each
- Keep prior days so patterns are easy to compare
Done when Today's delay exception report is saved to Drive.
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3
Twilio - text you about critically delayed shipments
twilio.com
WebRun opens Twilio to text you about critically delayed shipments. - Text yourself about any shipment now delayed more than a day
- Name the load number, customer, and new ETA
- Send only to your own saved number
Done when Every critically delayed shipment has triggered a direct text.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it reroute the load or contact the carrier for me?
No. WebRun only reads shipment status from C.H. Robinson and reports delays. Rerouting a load or contacting the carrier stays a decision your team makes.
Does it notify my customer about the delay?
No. It only alerts you internally by text and saved report. Whether and how to tell the customer stays your call.
What counts as critically delayed?
Any shipment now running more than a day behind its originally scheduled delivery date. Smaller slips still show up in the saved report without triggering a text.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.