Automated Checkout.com Dispute Deadlines
Every morning, WebRun opens the Checkout.com dashboard, reads every open dispute with its reason code, amount, and response deadline, checks what evidence is already attached, logs each case in Airtable, and posts a countdown to Notion ordered by the hours left to respond.
How do I make sure every chargeback is answered before its deadline?
Every morning, WebRun opens the Checkout.com dashboard, lists every open dispute with its reason code, amount, and evidence deadline, and checks what evidence is already attached. It logs each case in Airtable and posts a countdown to Notion, ordered by hours left, so nothing is lost by default.
- No dispute is lost by default for want of a reply
- Missing evidence is named per case, not discovered on deadline day
- The queue is ordered by hours remaining every single morning
Built for payments teams · ecommerce finance · risk and fraud analysts · marketplace operators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
dashboard.checkout.comin a real browser with your saved login - no setup, no API keys. -
1
Checkout.com - read open disputes and deadlines
checkout.com
WebRun opens Checkout.com to read open disputes and deadlines. - Open the Checkout.com dashboard and filter disputes to those still open
- Capture the payment reference, amount, reason code, and the response deadline for each
- Check which evidence items are already attached and which are still missing
Done when Every open dispute is captured with its deadline and its evidence state.
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2
Airtable - log each case and its evidence
airtable.com
WebRun opens Airtable to log each case and its evidence. - Create or update a row per dispute with the amount, reason code, deadline, and evidence checklist
- Mark the evidence items still outstanding for each case
- Close out rows for disputes that were answered or resolved since the last run
Done when Airtable holds one live row per open dispute with its missing evidence listed.
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3
Notion - post the deadline countdown
notion.so
WebRun opens Notion to post the deadline countdown. - Post the countdown to your payments page, soonest deadline first
- Show hours remaining, amount at risk, and the evidence still needed per case
- Leave the actual response for a person to submit in Checkout.com. WebRun never files evidence itself
Done when Today's dispute countdown is on the Notion payments page.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it submit evidence or accept a dispute for me?
No. WebRun reads dispute status and reports it. Uploading evidence, responding, and accepting liability all stay with your team, because a submitted response cannot be taken back.
How does it know a deadline is close?
It reads the response deadline Checkout.com shows on each open dispute and orders the queue by hours remaining, so the case nearest its cut-off is always at the top.
Does it contact the cardholder or the bank?
No. Nothing leaves your business. The output is an internal Airtable log and a Notion page for your own team.
Related templates
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