Automated Capital One Dispute Tracking
Every morning, WebRun opens Capital One, checks the status of every open card dispute, logs how many days each has been open in Airtable, and drafts a Gmail follow up for any dispute that's gone stale so nothing sits forgotten.
How do I track and follow up on open Capital One disputes?
WebRun checks Capital One every morning for the status of every open card dispute, logs days open in Airtable, and drafts a Gmail follow up once a dispute passes 14 days. It never resolves a dispute or issues a credit itself, so stale cases get chased consistently instead of sitting untouched for weeks.
- Stale disputes get a draft follow up after 14 days instead of never
- Every open dispute has a visible age, not a forgotten filing date
- Resolved disputes drop off the tracker automatically
Built for finance teams · small business owners · bookkeepers · accounts payable
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.capitalone.comin a real browser with your saved login - no setup, no API keys. -
1
Capital One - check open dispute status
capitalone.com
WebRun opens Capital One to check open dispute status. - Open Capital One and list every dispute still open
- Check the current status of each
- Note the amount and days since it was filed
Done when Every open dispute's status and age is captured.
-
2
Airtable - log days open per dispute
airtable.com
WebRun opens Airtable to log days open per dispute. - Update each dispute's row with its current status and days open
- Add any newly filed dispute as a new row
- Mark any resolved dispute as closed
Done when The Airtable base reflects every dispute's current status.
-
3
Gmail - draft the follow up
gmail.com
WebRun opens Gmail to draft the follow up. - Draft a follow up note for any dispute open more than 14 days
- List the amount and status for each stale dispute
- Leave it as a draft, WebRun never sends it
Done when A draft follow up is waiting for every stale dispute.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it resolve the dispute or issue a credit itself?
No. WebRun never sends a payment, issues a refund, or transfers funds on its own. It only tracks dispute status and drafts a follow up, leaving the resolution to you and Capital One.
Does it send the follow up to Capital One automatically?
No. It only drafts the note in Gmail. You review and send it yourself, so nothing goes out without a human checking it first.
How does it decide a dispute is stale?
Anything still open more than 14 days after filing gets a draft follow up, so aging disputes get chased before they're forgotten.
Related templates
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