Automated Canada Post Delay Alerts
Every morning, WebRun opens Canada Post tracking, checks every shipment you still have in flight, flags the ones with no new scan in two days or an expected delivery date already passed, posts the exception list to Microsoft Teams, and books a follow-up slot in Google Calendar for the worst cases.
How do I get alerted when a Canada Post shipment stops moving?
WebRun checks your open Canada Post shipments every morning and flags any parcel with no tracking scan for two days or an expected delivery date already passed. It posts the exception list to Microsoft Teams, oldest stalls first, and books a Google Calendar follow-up for parcels stuck five days or longer.
- Stalled parcels surface the morning they stall, not when the customer complains
- The team sees only exceptions, never a wall of healthy shipments
- Parcels stuck five days or more get time booked to chase them
Built for ecommerce stores · shipping coordinators · customer service teams · Canadian retailers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.canadapost.cain a real browser with your saved login - no setup, no API keys. -
1
Canada Post - track open shipments
canadapost.ca
WebRun opens Canada Post to track open shipments. - Open Canada Post and look up each tracking number still marked in transit
- Read the latest scan, its date, and the expected delivery date
- Flag any parcel with no new scan for two days or more
- Flag any parcel whose expected delivery date has already passed
- Note delivery exceptions such as an attempted delivery or a held item
Done when Every open shipment has a current status and the stalled ones are flagged.
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2
Microsoft Teams - post the exception list
microsoft.com
WebRun opens Microsoft Teams to post the exception list. - Post the exception list to your shipping channel
- Show the tracking number, the customer reference, days since the last scan, and the latest status for each
- Put the oldest stalls at the top so the worst cases get seen first
- Keep it to exceptions only. Parcels moving normally are not listed
Done when The shipping channel has today's stalled-parcel list.
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3
Google Calendar - book the follow-up slot
calendar.google.com
WebRun opens Google Calendar to book the follow-up slot. - Create a short follow-up block for any parcel stalled five days or more
- List the affected tracking numbers in the event description
- Skip the block entirely on days when nothing has stalled that long
Done when Long-stalled parcels have time booked to chase them.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact customers about a late parcel?
No. WebRun posts an internal Teams list for your team. It never emails, texts, or messages the recipient, and it never files a claim or a service ticket with Canada Post.
What counts as a stalled parcel?
Two days with no new tracking scan, or an expected delivery date that has already passed. Both thresholds are yours to change, and parcels moving normally never appear in the list.
Does it post something every day even when nothing is wrong?
It posts a one-line all-clear when nothing is stalled, so you know the check ran. The calendar follow-up block is only created when a parcel has been stuck five days or more.
Related templates
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