Draft Replies to Booking DMs
Every hour, WebRun reads new Instagram DMs that look like booking enquiries, drafts a friendly reply for each with your availability and a Calendly booking link, and posts the drafts to Slack for you to review before replying.
Instagram
detect booking enquiry DMs
How can I automatically draft replies to booking enquiries in my Instagram DMs?
Every hour, WebRun reads new Instagram DMs that look like booking enquiries, drafts a friendly reply for each with your availability and a Calendly booking link, and posts the drafts to Slack for you to review before replying - so every enquiry gets a fast, professional response without you monitoring Instagram all day.
- Every booking enquiry gets a drafted reply within the hour
- Enquiries never fall through the cracks of a busy inbox
- Calendly link included automatically to convert DMs to confirmed bookings
Built for independent instructors and coaches · beauty and wellness practitioners · fitness studios · service businesses that book via Instagram
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
instagram.comin a real browser with your saved login - no setup, no API keys. -
1
Instagram - detect booking enquiry DMs
WebRun opens Instagram to detect booking enquiry DMs. - Open Instagram Direct and scan unread messages for booking-related language - "appointment", "available", "book", "price", "session"
- Capture each sender's handle, the message text, and the timestamp
- Skip messages that are spam, already replied to, or not about bookings
Done when All unread booking enquiry DMs are identified and their details captured.
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2
Calendly - get current availability link
calendly.com
WebRun opens Calendly to get current availability link. - Open Calendly and confirm this week's available event types and your booking link
- Note any services that are fully booked so replies can manage expectations
Done when Current availability and booking link are confirmed and ready to include in replies.
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3
Slack - deliver reply drafts for your approval
slack.com
WebRun opens Slack to deliver reply drafts for your approval. - Post each draft DM reply to Slack, showing the original message and the suggested response
- Include the sender's handle so you can find the conversation with one tap
- Hold all drafts - do not send until you approve each one
Done when You have every draft reply in Slack and can send them from Instagram after review.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Instagram
Sign in once
Every action is checked against this policy before it runs.
Questions, answered
Will it reply to DMs without me seeing the messages first?
Never. Every reply is a draft posted to Slack for your review. You copy it into Instagram and send it yourself - no automatic replies go out.
How does it know a DM is a booking enquiry?
It looks for booking-related keywords in the message text. You can add or remove trigger phrases to match the language your clients use.
What if someone asks about a service I don't offer?
WebRun will note in the draft that the service wasn't found in Calendly and suggest you clarify manually - it won't make up availability.
Related templates
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