Automated Alarm Inspection Due Date Reminders
Every Monday, WebRun opens AlarmBiller, identifies customers with an annual fire or security inspection due in the next 45 days, drafts an SMS scheduling reminder for each customer via Twilio, and creates placeholder events in Google Calendar so your service team can plan technician capacity before the rush.
How can I automatically remind alarm customers when their annual inspection is due?
WebRun checks AlarmBiller every Monday for customers with an annual fire or security inspection due within 45 days, creates a capacity placeholder on your Google Calendar service view, and drafts an SMS scheduling reminder for each customer in Twilio. Your team reviews each draft before it reaches the customer, so inspections are booked ahead of schedule and technician capacity is planned in advance.
- Inspections are flagged and scheduled weeks before the due date, avoiding last-minute rush
- Service calendar shows upcoming inspection load so technician capacity is planned in advance
- No customer misses an annual inspection due to a missed reminder
Built for alarm company service managers · fire alarm contractors · security system dealers · inspection scheduling teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
billing.alarmbiller.comin a real browser with your saved login - no setup, no API keys. -
1
AlarmBiller - find customers with inspections due soon
alarmbiller.com
WebRun opens AlarmBiller to find customers with inspections due soon. - Open AlarmBiller and check the service history or contract records for each account
- Identify customers whose last inspection date is 11 months ago or whose inspection due date falls within 45 days
- Capture the customer name, phone number, service address, and system type for each
Done when All customers with inspections due within 45 days are listed with their contact and site details.
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2
Google Calendar - create capacity placeholder events
calendar.google.com
WebRun opens Google Calendar to create capacity placeholder events. - Create a placeholder event on the service calendar for each upcoming inspection
- Set the event title to the customer name, address, and system type
- Leave the event unassigned so your dispatcher can allocate a technician when the appointment is confirmed
Done when Every upcoming inspection has a placeholder event on the service calendar.
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3
Twilio - draft scheduling reminder SMS messages
twilio.com
WebRun opens Twilio to draft scheduling reminder SMS messages. - Draft an SMS for each customer noting that their inspection is coming due and asking them to schedule a convenient time
- Include your scheduling phone number or booking link in the message
- Leave every SMS as a draft for your team to review before sending. Do not send without human approval
Done when One draft scheduling SMS is queued in Twilio for every customer with an inspection due.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text customers to schedule their inspection without my approval?
No. Every scheduling SMS is drafted in Twilio and left for your team to review before sending. Nothing goes to a customer without a human approving it first.
How does it know when a customer's inspection is due?
It reads the last inspection date or inspection due date from each customer's service record in AlarmBiller and flags anyone coming due within your configured window, set to 45 days by default.
What if a customer already has an inspection scheduled?
Once an appointment is booked, you can mark the AlarmBiller record as scheduled and WebRun will skip that customer on subsequent runs.
Related templates
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