Automated Air Cargo Delay Exception Alerts
Every hour, WebRun opens Awery and checks for shipments with a new delay or exception status since the last check, captures the AWB, origin, destination, reason code, and estimated impact, texts the duty manager an alert via Twilio SMS, and logs every exception in Google Sheets for post-event review.
How do I get automatic delay exception alerts for air cargo shipments?
WebRun checks Awery every hour for new delay or exception events, capturing AWB, route, reason code, and estimated impact. It sends an immediate SMS to the duty manager via Twilio so no critical shipment delay goes unnoticed, and logs every exception in Google Sheets for trend analysis and post-event review.
- Duty manager is alerted by SMS within an hour of any Awery delay exception
- Google Sheets provides a searchable exception log for trend analysis and post-event review
- Consolidated alerts prevent SMS overload during high-exception periods
Built for air cargo duty managers · cargo operations controllers · airline ops centers · freight forwarders
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
awery.aeroin a real browser with your saved login - no setup, no API keys. -
1
Awery - detect new delay and exception events
WebRun opens Awery to detect new delay and exception events. - Open Awery and navigate to Cargo Track and Trace
- Filter for shipments with a delay or exception event recorded in the last 60 minutes
- Capture AWB, origin-destination, commodity, reason code, estimated delay, and next action
Done when All new exception events in the last hour are captured with AWB and delay details.
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2
Twilio - send SMS alert to duty manager
WebRun opens Twilio to send SMS alert to duty manager. - Compose a concise SMS for each new exception: AWB, route, commodity, delay reason, and estimated impact
- Send the SMS to the configured duty manager mobile number via Twilio
- If more than three exceptions occur in one hour, send a single consolidated alert instead of individual messages
Done when Duty manager receives an SMS for every new delay exception detected in the last hour.
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3
Google Sheets - log exception for post-event review
WebRun opens Google Sheets to log exception for post-event review. - Append a row for each exception to the delay log sheet
- Record AWB, route, commodity, reason code, detection time, and SMS sent status
- Keep a running count of exceptions by reason code for trend review
Done when Google Sheets contains a timestamped log of all exceptions with SMS delivery confirmation.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it alert the shipper or consignee as well?
No. The SMS alert goes only to your internal duty manager. Any customer-facing notifications are left for your team to decide on and send through your normal process.
What if the same shipment has multiple exception updates in one hour?
WebRun deduplicates by AWB within each hourly run, so the duty manager receives one alert per AWB per hour rather than multiple messages for the same shipment.
Can it alert different people for different commodities or routes?
Yes. You can configure routing rules in WebRun to send perishables alerts to one manager and dangerous-goods exceptions to another, based on commodity or route.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.