Automated 10to8 Unconfirmed Booking Chasing
Every morning, WebRun opens 10to8, reads tomorrow's diary, keeps the bookings still showing as unconfirmed, posts a call list to Telegram with customer, time, service, and staff member, and gives the front desk a ranked chase order in Slack.
How do I chase unconfirmed appointments before the day arrives?
WebRun reads tomorrow's 10to8 diary every morning and keeps the bookings still showing as unconfirmed. It posts a call list to Telegram with customer, time, service, and staff member, then gives the front desk a ranked chase order in Slack, so empty chairs get prevented rather than counted.
- Empty chairs get prevented rather than counted afterwards
- The morning starts with a call list in appointment order
- Confirmed bookings drop off the list automatically
Built for clinics · salons · therapists · front desk teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
10to8.comin a real browser with your saved login - no setup, no API keys. -
1
10to8 - find unconfirmed bookings
10to8.com
WebRun opens 10to8 to find unconfirmed bookings. - Open 10to8 and go to tomorrow's bookings
- Keep the ones whose booking status is not confirmed
- Capture the customer name, contact number, appointment time, service, and assigned staff member
- Note how long each booking has been sitting unconfirmed since it was made
Done when Every unconfirmed booking for tomorrow is listed with its customer and time.
-
2
Telegram - post the call list
telegram.org
WebRun opens Telegram to post the call list. - Post tomorrow's unconfirmed bookings to your front desk channel
- Show customer, time, service, staff member, and days unconfirmed on each line
- Order by appointment time so the earliest slots get called first
Done when The call list is in Telegram in appointment order.
-
3
Slack - give the front desk the order
slack.com
WebRun opens Slack to give the front desk the order. - Post the same list to the team channel grouped by staff member
- Flag high value services and repeat no-show customers so they get called first
- Leave the calling to your team. WebRun never messages or emails the customer itself
Done when Each staff member can see which of tomorrow's customers to chase.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text or email my customers?
No. WebRun builds the call list and posts it to your own channels. Contacting the customer stays with your front desk, so nobody gets an automated message from your business without a person deciding to send it.
Does it change a booking status?
No. It only reads tomorrow's diary. Confirming, rescheduling, and cancelling all stay in your team's hands inside 10to8.
What if a customer confirms after the list goes out?
The next morning's run reads the live status in 10to8, so anyone who has confirmed since is gone from the list without anyone crossing them off.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.