Expérience patient et tournées

Expérience patient et tournées : modèles d'automatisation

12 workflows prêts à l'emploi dans la catégorie Expérience patient et tournées. Chacun prend en charge un vrai travail que votre équipe fait chaque semaine, dans vos outils habituels. Les applications qui reviennent le plus ici : NRC Health Rounding, Outlook et Excel.

Expérience patient et tournées
Toutes les catégories
Santé et médical
Santé et médical Santé Acupuncture Allergologie Centres de chirurgie ambulatoire Anesthésie Maisons de naissance Cardiologie Suivi des dispositifs cardiaques Chiropraxie Centres de recherche clinique Centres de santé communautaires Dermatologie Chirurgie de Mohs Diabète et éducation thérapeutique Centres de dialyse Médecine générale sur abonnement Endocrinologie Thérapies hormonales ORL Centres d'endoscopie Centres de fertilité Laboratoires de FIV Médecine fonctionnelle et intégrative Gastro-entérologie Hématologie Hépatologie Oxygénothérapie hyperbare Centres d'imagerie médicale Radiologie interventionnelle Maladies infectieuses Centres de perfusion Conseil en lactation Traitement du lymphœdème Massage thérapeutique Médecine fœto-maternelle Facturation médicale Certificats de cannabis médical Accréditation médicale Matériel médical Génétique médicale Nutrition clinique Transport médical Naturopathie Néphrologie Neurologie Cabinets de nutrition Gynécologie-obstétrique Urogynécologie Santé au travail Ergothérapie Oncologie Orthopédie Ostéoporose et santé osseuse Traitement de la douleur Laboratoires de pathologie Rééducation pédiatrique Pédiatrie Pharmacie Kinésithérapie et physiothérapie Chirurgie plastique et esthétique Podologie et podiatrie Prothèses et orthèses Pneumologie Rhumatologie Médecine du sommeil Orthophonie Médecine du sport Télésanté Téléradiologie Soins urgents sans rendez-vous Urologie Chirurgie vasculaire Soins des plaies
Automated NRC Health Unit Experience Scorecards
Every Monday, WebRun pulls each unit's rounding and feedback numbers from NRC Health Rounding, builds a scorecard in Excel, and emails it to the unit director through Outlook.
NRC Health Rounding›Excel›Outlook
Automated NRC Health Service Recovery Alerts
The instant NRC Health Rounding logs a service recovery flag, WebRun texts the on-shift charge nurse through Twilio and posts the open issue to the unit's Microsoft Teams channel so it gets tracked.
NRC Health Rounding›Twilio›Microsoft Teams
Automated NRC Health Rounding Action Item Reminders
WebRun texts the owner of any overdue rounding action item through Twilio each morning, and escalates it through PagerDuty to the unit director's on-call if it's still open after 72 hours.
NRC Health Rounding›Twilio›PagerDuty
Automated NRC Health Post-Discharge Call Lists
Every morning, WebRun finds patients NRC Health Rounding flagged for a follow-up call, logs their contact details into Excel, and drafts a courtesy text in Twilio for the liaison to review and send, never sending to the patient itself.
NRC Health Rounding›Excel›Twilio
Automated NRC Health Patient Shout-Out Drafts
When a round captures a specific, positive shout-out naming a staff member, WebRun drafts a recognition nomination in Outlook for the manager to review and send, so great work gets noticed without anything going out unreviewed.
NRC Health Rounding›Outlook
Automated NRC Health Service Issue Follow-Up
WebRun checks NRC Health Rounding hourly for service issues logged during rounds, posts each open item to the responsible department's Microsoft Teams channel, and escalates through PagerDuty if it's still open past your SLA.
NRC Health Rounding›Microsoft Teams›PagerDuty
Automated NRC Health Critical Feedback Escalation
When a round captures a critically low score or comment, WebRun pages the on-call patient experience leader through PagerDuty and logs the case in an internal Outlook email so nothing falls through.
NRC Health Rounding›PagerDuty›Outlook
Automated NRC Health Rounding Schedule Reminders
Every morning, WebRun checks NRC Health Rounding for each leader's rounding quota, finds an open block on their Outlook calendar, and texts them their assignment through Twilio before the day gets away from them.
NRC Health Rounding›Outlook›Twilio
Automated NRC Health Rounding Completion Alerts
Every afternoon, WebRun checks NRC Health Rounding for rooms that still need a round, checks Outlook for who owns each unit today, and messages that leader in Microsoft Teams with their remaining rooms.
NRC Health Rounding›Outlook›Microsoft Teams
Automated NRC Health HCAHPS Driver Trend Reports
On the first of every month, WebRun refreshes a Power BI dashboard with the latest HCAHPS driver scores from NRC Health Rounding by unit and emails leadership the trend summary through Outlook.
NRC Health Rounding›Power BI›Outlook
Automated NRC Health Rounding Compliance Digest
Every morning, WebRun logs yesterday's rounding completion rate per unit into an Excel workbook and posts the scoreboard to Microsoft Teams so leadership starts the day knowing where to focus.
NRC Health Rounding›Excel›Microsoft Teams
Automated NRC Health Call Light Delay Alerts
WebRun logs every call light delay a patient mentions during rounding into Excel and pages the nursing supervisor on-call through PagerDuty when a unit crosses your threshold in a single shift.
NRC Health Rounding›Excel›PagerDuty

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