Automated Envoy Delivery Pickup Reminders
Every morning, WebRun opens Envoy Deliveries, finds packages logged but not yet picked up, messages each recipient a reminder in Microsoft Teams with where to collect it, and logs any package aging past three days to a Google Sheet so the mailroom can chase it further.
How do I remind employees to pick up their packages?
Every morning, WebRun opens Envoy Deliveries, finds packages that have not been picked up, and messages each recipient a Microsoft Teams reminder naming the package and where to collect it. Anything aging past three days is logged to a Google Sheet so the mailroom can follow up directly, keeping packages moving out of the mailroom faster.
- Recipients get reminded the same morning a package is logged
- Packages aging past a week get flagged instead of forgotten
- The mailroom stops manually checking who still has not picked up
Built for mailroom and facilities staff · office managers · workplace experience teams · front desk teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
dashboard.envoy.comin a real browser with your saved login - no setup, no API keys. -
1
Envoy - find deliveries not yet picked up
envoy.com
WebRun opens Envoy to find deliveries not yet picked up. - Open Envoy Deliveries and filter to not picked up
- Capture the recipient, package type, and the date it was logged
- Note how many days each package has been waiting
Done when Every unclaimed delivery is listed with its recipient and age.
-
2
Microsoft Teams - remind each recipient
microsoft.com
WebRun opens Microsoft Teams to remind each recipient. - Message each recipient a short reminder naming their package and where to collect it
- Skip anyone already reminded in the last 24 hours
- Keep the message internal. Never contact the sender or courier
Done when Every recipient with a package under 3 days old has a reminder.
-
3
Google Sheets - log packages aging past 3 days
google.com
WebRun opens Google Sheets to log packages aging past 3 days. - Open the aging deliveries log and add packages now past 3 days
- Record the recipient, package type, and days waiting
- Flag anything past 7 days for the mailroom to follow up in person
Done when Every package aging past 3 days is logged for the mailroom.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it contact the courier or the sender?
No. WebRun only reads Envoy's delivery log and messages the recipient inside your company's Microsoft Teams. It never contacts a courier, shipper, or anyone outside your organization.
Will someone get reminded over and over?
No. It skips anyone already reminded in the last 24 hours, so a recipient gets at most one nudge a day until they pick the package up.
What happens to packages nobody claims?
Once a package passes 7 days unclaimed, it is flagged in the Google Sheet for the mailroom to follow up in person, rather than sending more automated reminders.
Related templates
Put this on autopilot.
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