Automated ArcSite Review Request Drafts
Every morning, WebRun finds ArcSite jobs marked complete three or more days ago, checks your Google Business Profile to skip anyone who has already left a review, drafts a personal review request email with the direct review link for everyone else, and leaves each draft in Gmail for your office to send.
How do I ask waterproofing customers for a review after install?
Every morning, WebRun finds ArcSite jobs marked complete three or more days earlier, checks your Google Business Profile to skip anyone who already left a review, and drafts a personal request with the direct review link for everyone else in Gmail. Your office reviews and sends each draft, so review requests go out consistently, not sporadically.
- Every completed job gets a personalized review request within days
- Customers who already reviewed you are never asked twice
- Your office still approves every message before it sends
Built for basement waterproofing contractors · office managers · reputation management · service coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.arcsite.comin a real browser with your saved login - no setup, no API keys. -
1
ArcSite - find jobs completed a few days ago
arcsite.com
WebRun opens ArcSite to find jobs completed a few days ago. - Open ArcSite and list jobs marked complete three or more days ago
- Capture the customer name, job type, and completion date for each
- Skip any job already flagged as review requested
Done when Every job completed three or more days ago is listed with its customer.
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2
Google Business Profile - check for an existing review
business.google.com
WebRun opens Google Business Profile to check for an existing review. - Check recent reviews on your Google Business Profile listing
- Match reviewer names against the completed job list
- Skip any customer who has already left a review
Done when Every completed job is confirmed as reviewed or not yet reviewed.
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3
Gmail - draft the review request
gmail.com
WebRun opens Gmail to draft the review request. - Draft a short, personal review request for each remaining customer
- Reference the specific work done and include the direct review link
- Leave every request as a draft for your office to review and send
Done when A draft review request sits ready in Gmail for every eligible customer.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers asking for a review without me approving it?
No. WebRun drafts every request in Gmail and leaves it unsent. Your office reviews the message and clicks send, so no customer is asked for a review without a human checking it first.
Will it ask a customer who already left a review?
No. It checks your Google Business Profile for recent reviews first and skips anyone already matched to one, so nobody gets asked twice.
How soon after the job does it ask for a review?
Three or more days after ArcSite marks the job complete, giving the work time to settle in before you ask how it held up.
Related templates
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