Alert the researcher to a no-show and backfill need
Around each scheduled slot, WebRun checks whether the participant joined the Zoom session, and if the slot passes with no join it marks a no-show in User Interviews terms, finds eligible backfill candidates, and alerts the researcher in Slack with who to book next.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I get alerted to a session no-show and backfill need?
WebRun turns an empty slot into an instant plan. It watches each User Interviews session against its Zoom room, and when the grace window passes with no join it flags a no-show, finds eligible backfill candidates, and alerts the researcher in Slack with who to book next. Participants are never messaged, so a human stays in control.
- Empty slots get a backfill plan in minutes, not after the day
- Researchers hear about a no-show while the slot can still be reused
- Every no-show confirmed from real Zoom attendance
Built for UX researchers · research ops · user research teams · product researchers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.userinterviews.comin a real browser with your saved login - no setup, no API keys. -
1
User Interviews - read the session slot
userinterviews.com How to Automate User Interviews
WebRun opens User Interviews to read the session slot. - Open User Interviews and read the current and just-passed session slots
- Capture the participant, researcher, and study for each slot
- Identify eligible backfill candidates from the study's booked or waitlisted pool
Done when Each slot has its participant, researcher, and backfill options identified.
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2
Zoom - check whether they joined
zoom.us How to Automate Zoom
WebRun opens Zoom to check whether they joined. - Open the Zoom meeting for the slot and check the participant list
- Confirm whether the booked participant joined within the grace window
- Mark the slot as attended or a no-show based on the join
Done when Each slot is confirmed as attended or a no-show from Zoom.
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3
Slack - alert the researcher
slack.com How to Automate Slack
WebRun opens Slack to alert the researcher. - Alert the assigned researcher in Slack the moment a slot is a no-show
- List eligible backfill candidates and the next open session times
- Leave the alert for the researcher to action. This is an internal ping, not a message to participants
Done when The researcher has a no-show alert with backfill options in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it message the no-show participant or rebook on its own?
No. WebRun only pings the researcher in Slack with backfill options. It never messages participants and never books a replacement without a human.
How does it confirm a real no-show?
It checks the Zoom participant list against the booked slot and only flags a no-show once the grace window passes with no join, so a late arrival is not misread.
What counts as a backfill candidate?
It pulls eligible participants already booked or waitlisted for that study, so the researcher can offer the open slot to someone who already qualified.
Related templates
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