Automated Extensiv Backorder Watchlist
Every morning, WebRun opens Extensiv, finds all orders currently on backorder status, records the client, SKU, order date, and days on hold for each, appends them to a Google Sheets watchlist, and posts a daily count to Slack so account managers can reach out to clients proactively.
How do I keep track of backorders in Extensiv and alert my team automatically?
Every morning, WebRun opens Extensiv, finds all open backorder orders across every client, updates a Google Sheets watchlist with days on hold and critical flags, and posts a Slack briefing to your account management team. Clients are proactively updated before they contact you, and resolved orders are cleared from the watchlist automatically.
- Account managers briefed on all open backorders every morning before clients call
- Critical holds flagged after 7 days so oldest orders get priority attention
- Resolved backorders cleared from the watchlist automatically, keeping it clean
Built for 3PL account managers · warehouse operations teams · e-commerce fulfillment managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.extensiv.comin a real browser with your saved login - no setup, no API keys. -
1
Extensiv - find all open backorder orders
extensiv.com
WebRun opens Extensiv to find all open backorder orders. - Open Extensiv Order Management and filter orders to backorder status
- For each backordered order, record client, order number, SKU, quantity short, days on backorder, and expected restock date if available
- Flag any orders on backorder for more than 7 days as critical
Done when All open backorder orders are listed with days on hold and critical flags.
-
2
Google Sheets - update backorder watchlist with current detail
google.com
WebRun opens Google Sheets to update backorder watchlist with current detail. - Update the Backorder Watchlist sheet, adding new orders and refreshing days-on-hold counts for existing ones
- Mark orders as resolved when they no longer appear in the Extensiv backorder list
- Sort the sheet by days on backorder so the oldest holds appear at the top
Done when The Backorder Watchlist sheet is current with today's open holds and resolved orders updated.
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3
Slack - post daily backorder count to account managers
slack.com
WebRun opens Slack to post daily backorder count to account managers. - Post a daily Slack message to the account management channel with total backorder count and number of critical holds
- Include a link to the Google Sheets watchlist for full detail
Done when Account managers have a daily Slack briefing on open backorders with a link to the watchlist.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it notify clients about their backordered orders automatically?
No. Client-facing updates are not sent automatically. The backorder watchlist and Slack alert are internal tools for your account management team to use when deciding whether and how to contact each client.
How does it know when a backordered order is resolved?
It checks Extensiv each morning and if an order is no longer in backorder status, the corresponding row in Google Sheets is marked resolved with a date. Orders released overnight are captured in the next morning's run.
What if there are hundreds of backordered orders across many clients?
The Google Sheets watchlist handles any volume. The Slack message summarizes the total and flags critical holds so account managers know which clients need attention first without reading every row.
Related templates
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