Automated Towing Overdue Invoice Reminders
Every Monday, WebRun opens Towbook, finds invoices past their due date, drafts a polite payment reminder email for each customer, and queues the drafts in Gmail for your review. Nothing is sent until you approve. A Slack summary tells you how many are waiting.
How do I automatically draft overdue invoice reminders for my towing customers?
Every Monday, WebRun opens Towbook, finds invoices past their due date, drafts a polite payment reminder for each eligible customer in Gmail, and leaves every draft unsent for your review. A Slack message tells you how many are waiting. You decide what gets sent.
- Overdue invoices get a draft reminder every week without manual effort
- No reminder goes to a customer before a human reviews it
- Outstanding balance visibility in Slack every Monday morning
Built for towing companies · roadside assistance operators · tow billing teams · owner-operators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.towbook.comin a real browser with your saved login - no setup, no API keys. -
1
Towbook - find overdue invoices
towbook.com
WebRun opens Towbook to find overdue invoices. - Open Towbook and filter invoices to the Overdue status
- Capture customer name, email, invoice number, amount, and days overdue for each
- Skip invoices already reminded in the past 7 days
- Skip invoices in dispute or on a payment plan
Done when Every overdue invoice eligible for a reminder is listed with customer contact details.
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2
Gmail - draft payment reminders
gmail.com
WebRun opens Gmail to draft payment reminders. - Draft a polite, professional payment reminder for each customer
- Include the invoice number, amount due, and a brief description of the service
- Leave every draft unsent in Gmail for your review. Do not send any email automatically.
Done when A draft reminder exists in Gmail for every eligible overdue invoice, all unsent.
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3
Slack - notify you of drafts waiting
slack.com
WebRun opens Slack to notify you of drafts waiting. - Post a summary to the billing Slack channel: number of drafts queued and total amount outstanding
- Include a link to Gmail drafts for quick review
Done when The team knows how many overdue reminder drafts are waiting for approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send emails to customers without my approval?
No. Every reminder is saved as a Gmail draft and left unsent. You review and send each one manually. Nothing goes to a customer automatically.
What does the reminder email say?
A short, polite note with the invoice number, amount due, and a reminder that payment is overdue. Provide a tone example and WebRun will match your voice.
What about customers already on a payment plan?
It skips any invoice you have flagged as in dispute or on a payment arrangement, so those customers are never incorrectly chased.
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