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For Tokopedia sellers, Indonesia ecommerce sellers & marketplace customer service teams

Get notified the moment a Tokopedia review needs your attention

Every hour, WebRun opens your Tokopedia store, checks for any new review rated 3 stars or below, adds a same-day follow-up reminder to Google Calendar, and sends a WhatsApp alert naming the product and what the buyer said, so a low rating gets your attention while it's still fresh.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every hour WebRun
1 Tokopedia check for new low rating reviews
2 Google Calendar add a follow-up reminder
3 WhatsApp alert you to the review
Run a sample
Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens tokopedia.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Tokopedia - check for new low rating reviews
    • Open your Tokopedia store and check for any new review since the last run
    • Flag any review rated 3 stars or below
    • Note the product and what the buyer said

    Done when Every new low rating review has been identified.

  3. 2
    Google Calendar - add a follow-up reminder
    calendar.google.com How to Automate Google Calendar
    WebRun in Google Calendar: add a follow-up reminder
    WebRun opens Google Calendar to add a follow-up reminder.
    • Add a same-day follow-up reminder for each flagged review
    • Include the product and the buyer's comment in the event details
    • Mark the reminder done once you've responded on Tokopedia

    Done when Every flagged review has a follow-up reminder on the calendar.

  4. 3
    WhatsApp - alert you to the review
    whatsapp.com How to Automate WhatsApp
    WebRun in WhatsApp: alert you to the review
    WebRun opens WhatsApp to alert you to the review.
    • Send an alert naming the product and summarizing what the buyer said
    • Send it as soon as the review is found, not batched for later
    • Send nothing if no new review was rated 3 stars or below

    Done when You've been alerted about every new low rating review.

How do I get alerted when a new low Tokopedia review comes in?

WebRun checks your Tokopedia store every hour for any new review rated 3 stars or below, adds a same-day follow-up reminder to Google Calendar, and sends a WhatsApp alert naming the product and what the buyer said. A low rating gets your attention within the hour, while there's still time to respond well.

  • Low rating reviews get flagged within the hour they're posted
  • Every flagged review comes with a same-day follow-up reminder
  • Nothing depends on remembering to check the reviews tab

Built for Tokopedia sellers · Indonesia ecommerce sellers · marketplace customer service teams · small online retailers

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
tokopedia.com
ScheduleRuns automatically on this cadence
Every hour
DeliveryHow each run's result reaches you
Review alerts · WhatsApp
OutputWhat each run produces - A calendar follow-up reminder for every low rating review, and a same-hour WhatsApp alert.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it respond to the review for me?

No. WebRun only alerts you and sets a reminder. Writing and posting a public response is still done by you on Tokopedia.

What counts as a review worth flagging?

Any new review rated 3 stars or below. Higher rated reviews aren't flagged, so the alert stays reserved for the ones that need attention.

How fast does the alert go out?

Within the hour the review is posted, since the check runs hourly, so you're not finding out about a bad review days later.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.