Automated Title Company Review Requests After Closing
Every morning, WebRun opens Qualia, finds orders that closed one to three business days ago, and drafts a warm review request email to the buyer and seller. Drafts wait in Gmail for your team to approve before sending, and a Slack note shows which closings are ready for outreach.
How do I automatically request reviews from clients after a closing?
WebRun opens Qualia each morning, finds closings completed one to three business days ago, and drafts a warm review request email for the buyer and seller of each. Drafts sit in Gmail until the closing agent approves and sends them, so your firm builds online reviews consistently without writing a single email from scratch.
- Every recent closing gets a timely review request without staff writing emails
- Closing agents approve their own outreach before anything sends
- Disputed closings are excluded automatically to protect your firm's reputation
Built for title companies · escrow officers · closing agents · title ops teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.qualia.comin a real browser with your saved login - no setup, no API keys. -
1
Qualia - identify closings from the last 1 to 3 business days
qualia.com
WebRun opens Qualia to identify closings from the last 1 to 3 business days. - Open Qualia and filter to orders where closing was completed 1 to 3 business days ago
- For each order, capture the buyer name, buyer email, seller name, seller email, property address, and closing agent
- Exclude any order flagged as disputed or where a complaint was logged
Done when Every recent clean closing has the buyer and seller contact details ready for review outreach.
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2
Gmail - draft review request emails for buyers and sellers
gmail.com
WebRun opens Gmail to draft review request emails for buyers and sellers. - Draft a warm, personal review request email to the buyer for each recent closing, thanking them and including a direct link to your preferred review platform (Google, Yelp, or your firm's preferred site)
- Draft a matching request for the seller
- Keep the tone genuine and brief: one thank-you, one ask, one link
- Leave all drafts unsent in Gmail drafts for team review before sending
Done when Draft review request emails for the buyer and seller of each recent closing are staged in Gmail drafts.
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3
Slack - notify the team of staged review requests
slack.com
WebRun opens Slack to notify the team of staged review requests. - Post a brief note to the team Slack channel listing which closings have review request drafts ready for approval
- Include the closing agent's name so they can personally approve the outreach for their closings
Done when The team knows in Slack which review requests are staged and which closing agent should approve each one.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review requests to clients automatically without our approval?
No. Every review request is left as a Gmail draft. A team member or the closing agent reviews and sends it manually, so your firm controls every outbound message to a client.
Which review platforms does it link to?
Tell WebRun your preferred review link, such as your Google Business profile or Yelp page, and every draft will include that exact link. You can use a single platform or rotate between several.
What if a closing had a problem and we don't want to ask for a review?
WebRun skips any order flagged as disputed or with a complaint logged in Qualia. You can also manually delete a draft from Gmail before it is sent if you decide not to proceed.
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Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.